SummaryWiscon is a supplier with a focus on customer satisfaction and quality service. They hold ISO 9001 and ISO 14001 certifications, ensuring quality management and environmental standards. They offer a 12-month warranty and lifelong technical support, emphasizing after-sales service. However, they show limited innovation capability, with no new products launched recently and a small R&D team. Their production capabilities include flexible customization but lack OEM/ODM services. The company primarily engages in wholesale activities related to machinery and electronic components.
Supplier typeWiscon operates in wholesale markets, dealing with machinery, electrical, and intelligent manufacturing equipment, as well as components.
CertificationsWiscon holds ISO 9001 and ISO 14001 certifications, indicating compliance with quality and environmental management standards.
After-Sales capabilityWiscon provides comprehensive pre-sale and after-sales services, including a 12-month warranty and lifelong technical support.
R&D capabilityWiscon has limited innovation capability, with no new products launched recently and only one R&D engineer.
Production capacityWiscon has no in-stock capacity or overseas warehouse and showroom services, indicating limitations in production and distribution capabilities.
Customization capabilityWiscon offers flexible customization services but does not provide ODM or OEM services.
Product Q&A
Q:What materials can this screener handle?
A:
It handles bulk solids, slurries, and liquids, including pharmaceutical powders, food ingredients, chemicals, and metal powders.
Q:What is the maximum mesh size separation?
A:
The equipment can separate particles down to 500 mesh, with options for up to 3 decks and 4 fractions.
Q:Is the machine customizable?
A:
Yes, it supports customized designs, including tailored inlet/outlet ports, ATEX motors, and specific voltage requirements.
Q:What warranty is provided?
A:
We provide a 2-year warranty for the machine, along with support for spare parts, video inspection, and local commissioning.
Q:What are the lead times for production?
A:
The standard lead time is 15 days. During peak seasons, it may extend to 1-3 months, while off-season is about one month.
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*To:Wuxi Wiscon Mechanical and Electrical Equipment Co., Ltd.
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