Question 1

What material is this bidet sprayer made of?

Accepted Answer

Our bidet sprayer is made of high-quality 304 stainless steel, which is rust-proof, corrosion-resistant, and durable for long-term use in humid bathroom environments.

Question 2

Is 304 stainless steel better than other materials?

Accepted Answer

Yes. 304 stainless steel offers superior rust resistance compared to zinc alloy or plastic alternatives. It is food-grade material, safe for personal hygiene use, and maintains a premium polished look over time.

Question 3

What is the difference between a bidet sprayer and a handheld bidet?

Accepted Answer

They are essentially the same product - a handheld bidet sprayer attaches to your toilet water supply and provides a targeted water stream for personal cleaning. It is also commonly called a bidet shower, hand sprayer, or health faucet.

Question 4

Can this bidet sprayer be installed on any toilet?

Accepted Answer

Yes, it is compatible with standard toilets with a 1/2-inch water supply connection. The installation kit includes all necessary adapters and accessories for easy setup. If you have a non-standard connection, please send us your specifications and we will find a solution.

Question 5

Do you offer OEM/ODM services for bidet sprayers?

Accepted Answer

Yes. We offer OEM/ODM services including custom logo engraving on the sprayer body, custom packaging, and custom sprayer design according to your requirements. MOQ for custom services is negotiable.

Question 6

What finishes are available for the 304 stainless steel bidet sprayer?

Accepted Answer

We offer multiple finishes: polished silver, matte black, brushed nickel, and gold. All finishes are corrosion-resistant and maintain their appearance even with daily use.

Question 7

What is the length of the hose?

Accepted Answer

The standard hose length is 1.5 meters (59 inches), which is sufficient for most bathroom setups. Custom lengths (1.2m to 2.0m) are available upon request.

Question 8

What is your MOQ (Minimum Order Quantity)?

Accepted Answer

Our standard MOQ is 500 pieces for stock products. For OEM/ODM custom orders, MOQ is negotiable depending on the customization level.

Question 9

What is the lead time?

Accepted Answer

For stock products, lead time is 5-15 days after order confirmation. For OEM/ODM orders, lead time is 25-35 days depending on customization complexity.

Question 10

What payment terms do you accept?

Accepted Answer

We accept T/T (bank transfer), L/C, and PayPal for sample orders. For bulk orders, we typically require 30% deposit and 70% balance before shipment.

Question 11

How do I clean and maintain the stainless steel bidet sprayer?

Accepted Answer

Simply wipe with a soft cloth and mild soap or bathroom cleaner. Avoid abrasive cleaners or steel wool which may scratch the surface. The 304 stainless steel material resists tarnishing and requires minimal maintenance.

Question 12

Can you send me a sample before bulk order?

Accepted Answer

Yes, samples are available upon request. Sample cost is charged upfront but refundable when you place a bulk order. Shipping cost for samples is at your expense.

Question 13

What is the difference between your bidet sprayer and other suppliers?

Accepted Answer

Our key advantages are: (1) Genuine 304 stainless steel - no zinc alloy or inferior materials; (2) 15+ years of manufacturing experience and 1,000+ molds; (3) ISO 9001 and CE certified; (4) Quick response and flexible MOQ for small businesses.

Question 14

What are your price terms?

Accepted Answer

FOB Xiamen standard. CIF and CFR available upon request for your destination port.

Question 15

What quality control do you have?

Accepted Answer

100% visual inspection + batch testing for melting point and deformation. Every batch has a unique traceable QC stamp.

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