Question 1

What is the application of this machine?

Accepted Answer

This machine is widely used in construction, mining, road building, agriculture, and earthmoving projects. It is suitable for loading, digging, transporting, and material handling operations.

Question 2

What engine brand does the machine use?

Accepted Answer

The machine can be equipped with reliable engine brands according to customer requirements, providing strong power and high efficiency.

Question 3

Can I request a customized bucket size?

Accepted Answer

Absolutely! We offer tailored attachments.

Question 4

Is the machine easy to operate?

Accepted Answer

Yes. The machine features a user-friendly control system, a comfortable cabin, and simple operation, which helps reduce operator fatigue.

Question 5

Can the machine work in harsh environments?

Accepted Answer

Yes. The machine is designed for tough working conditions such as construction sites, mines, and rough terrain.

Question 6

What attachments are available?

Accepted Answer

Various attachments are available, including buckets, breakers, forks, grabs, and other customized tools.

Question 7

Do you provide after-sales service overseas?

Accepted Answer

Yes, we have partnered service centers in key regions.

Question 8

Can the machine be customized?

Accepted Answer

Yes. We can customize machine configurations according to customer requirements, including attachments, colors, and optional equipment.

Question 9

Which payment terms can we accept?

Accepted Answer

Normally, we can work on T/T: 30% T/T before production and 70% T/T before shipment.

Question 10

What logistics ways we can work for delivery?

Accepted Answer

1) For most countries in Europe, America, Asia, and Africa, etc. countries we can go by sea. 2) For neighboring countries of China, such as Russia, Vietnam, Kazakhstan, Uzbekistan, etc., we can deliver by road or railway.3) For light spare parts with urgent requirements, we can send them by international courier service, such as DHL, TNT, EMS, or other air transportation.

Question 11

What are our advantages compared with other manufacturers/factories?

Accepted Answer

1)Reliable Quality: Carefully select regular manufacturers for supporting spare parts, like engines, bridges, transmissions, and many parts designed and produced by ourselves, always adapting the best materials. 2)Competitive Price: Concentration of mechanized production in large quantities reduces production costs to ensure that our price is competitive.3)Service Team: First, our sales managers work 24 hours a day, ready to answer your questions at any time. Second, professional maintenance.

Question 12

How can you supply customers after-sales services?

Accepted Answer

We will reply to you for the first time and help you resolve the problems within 24 hours. If you really need us at your location, we will send a professional to your location to help you resolve the problems without any hesitation.

Question 13

Do you do OEM service and do you work with KD trade?

Accepted Answer

Yes, we support OEM service. We can customize products according to your requirements, including brand logo, painting color, product specifications and packaging. Meanwhile, KD (Knock-Down) trade is available for us. We can supply disassembled parts for your local assembly to meet your market needs.

Question 14

What types of KD do you offer?

Accepted Answer

We support DKD, SKD and CKD solutions.1) DKD: Nearly finished machine, only a few accessories removed for container loading. Simple fitting at your side.2) SKD (most popular for construction machinery): Machines split into major pre-assembled modules such as chassis, engine, cabin and working attachment. Only bolt connection and simple commissioning needed locally.3) CKD: Full set of separate components. Complete assembly, wiring, painting and testing to be done at your local workshop.

Product profile

Customization

After-sales Service

Warranty

Model NO.

Type

Usage

Bucket

Transmission

Drive Type

Bucket Capacity

Size

Certification

Condition

Engine Model

Rate Power

Overall Weight

Shipping Length

Total Height During Transportation

Standard Chassis

Retractable Chassis

Tail Turning Radius

Counterweight Ground Clearance

Minimum Ground Clearance

Maximum Digging Radius

Maximum Digging Height

Hydraulic System Pressure

Hydraulic System Flow

Bucket Digging Force

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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