Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤4.92h
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SummaryHiwoc Group is a professional technical supplier with significant R&D capability, offering extensive customization options and 3D software design services. They have a strong presence in the window and door machine market, with a noteworthy percentage of their sales derived from exports. Despite lacking physical overseas infrastructure, they provide comprehensive overseas services through agents. The company holds ISO and CE certifications, indicating a commitment to quality, but their financial credibility is unclear due to limited information. Their innovation capability is supported by new product launches and ODM/OEM services.
Supplier typeHiwoc Group is a factory operating as a limited company in the information transmission, software, and information technology service industry. They are not part of a larger company group.
CertificationsThe supplier holds ISO quality system and CE certifications, indicating compliance with international standards.
After-Sales capabilityThey are well-regarded for high-quality products and good after-sales service, offering services like debugging, maintenance, repair, training, and equipment installation.
R&D capabilityThe supplier demonstrates innovation through their R&D capability, launching new products, and providing ODM/OEM services for popular brands.
Production capacityThe supplier has an annual productivity of 2000 sets for window door machines, indicating robust production capability in their specialized field.
Customization capabilityExtensive customization capabilities are offered, including full, minor, and flexible customization from samples and designs.
Product Q&A
Q:What is the warranty period for this machine?
A:
We provide a 2-year warranty for all mechanical equipment.
Q:Do you offer after-sales service?
A:
Yes, we provide both on-site engineer support and online assistance.
Q:What cutter configurations are available?
A:
The machine is available with 3, 5, or 6 cutters depending on your needs.
Q:What is the processing speed of the machine?
A:
The processing speed can reach up to 10-15 seconds per cycle.
Q:Can the input voltage be customized?
A:
Yes, the input voltage can be adjusted to 380V or as per customer requirements.
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