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Product Q&A
Q:How fast can I get the quotation?
A:
We usually quote within 12 hours after we get your inquiry. If you are very urgent to get the reply, please call us directly so that we will give priority to your inquiry.
Q:Which kind of payment terms do you accept?
A:
Both T/T and LC are acceptable.
Q:May I get one sample before placing order?
A:
Yes, we'd like to provide sample for you. For those normal products, you just need to bear the freight; for those high value products, you need to bear freight and a little product cost. If we cooperate for some times or if you are our VIP customer, free sample will be offered when you need.
Q:How and when can I get my goods after payment?
A:
For chemical products, shipment is better. It will cost days to weeks to come to your destination port, which depends on where the destination port is.
Q:Is there any possible to use my appointed label or package?
A:
Sure. If needed, we'd like to use label or package according to your requirement.
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