Question 1

Are you a manufacturer or trading company?

Accepted Answer

We are an OEM and ODM manufacturer specializing in custom stainless steel products, sheet metal fabrication, and metal structure manufacturing.

Question 2

What materials can you process?

Accepted Answer

We process SUS 201, SUS 304, SUS 316, carbon steel, galvanized steel, and aluminum. Material selection depends on product application and customer requirements.

Question 3

Do you provide customized manufacturing services?

Accepted Answer

Yes. Product dimensions, material, thickness, structure, hole pattern, surface finish, and packaging can be customized according to drawings, samples, or technical requirements.

Question 4

What drawing formats do you accept?

Accepted Answer

We commonly accept DXF, DWG, STEP, STP, and PDF files. Physical samples and detailed dimension drawings can also be reviewed.

Question 5

Can you produce prototypes or small-batch orders?

Accepted Answer

Yes. We support prototype development, sample orders, small-batch production, and repeat production. The minimum order quantity depends on the product structure and manufacturing process.

Question 6

What manufacturing processes are available?

Accepted Answer

Our processes include fiber laser cutting, CNC punching, CNC bending, tube cutting, tube rolling, TIG welding, MIG welding, spot welding, grinding, brushing, polishing, perforating, and assembly.

Question 7

What surface finishes can you provide?

Accepted Answer

Available surface finishes include brushed, mirror polished, bead blasted, passivated, powder coated, and PVD finishes. The final finish depends on the material and application.

Question 8

How do you calculate the quotation?

Accepted Answer

The quotation is calculated according to material type, thickness, product dimensions, structure, manufacturing process, surface finish, order quantity, and packaging requirements.

Question 9

How long is the production lead time?

Accepted Answer

The production lead time depends on product complexity, order quantity, material availability, and surface finishing requirements. A confirmed schedule will be provided after reviewing the order details.

Question 10

What packaging methods do you provide?

Accepted Answer

Packaging options include PE film, foam protection, reinforced export cartons, pallets, and plywood cases. Packaging is selected according to product size, weight, and transportation requirements.

Question 11

Which payment methods do you accept?

Accepted Answer

We commonly accept T/T and L/C. Specific payment terms are confirmed according to the order value and cooperation conditions.

Question 12

Which port do you normally use for shipment?

Accepted Answer

Orders can normally be shipped from Qingdao Port. The final shipping method and port arrangement depend on the destination and order requirements.

Question 13

Can you arrange international transportation?

Accepted Answer

Transportation can be arranged according to the package dimensions, gross weight, destination, and trade terms. Freight costs are confirmed separately for each order.

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