Question 1

Are you a real manufacturer? Can I visit your factory?

Accepted Answer

Yes, we are a professional source factory established in 2009 with over 16 years of experience. We are located in the furniture hub of Henan. We warmly welcome video inspections or on-site visits to see our 0-glue production lines and R&D center.

Question 2

What is your production capacity?

Accepted Answer

Our facility is equipped with high-speed computerized quilting and pocket spring machines. Our monthly output is over 15,000 units, ensuring stable supply for large-scale orders even during peak seasons.

Question 3

Is your 'Zero Glue' technology real? How do you fix the layers?

Accepted Answer

Absolutely. We use mechanical physical fixing (Tufting/Binding) instead of chemical spray glues. This eliminates formaldehyde and chemical odors, making our mattresses 100% safe for babies and elderly users.

Question 4

Do your mattresses meet the safety standards of my country?

Accepted Answer

Yes. Our export mattresses are certified with: USA: CFR1633 (Fire Retardant) UK: BS7177 (Fire Safety) EU: ROHS (Non-toxic materials) Global: ISO 9001/14001 Quality Management.

Question 5

Will the mattress sag after a few years?

Accepted Answer

Our high-carbon steel pocket springs undergo a 150,000-time durability test, simulating 40 years of daily use. We offer a 10-year limited warranty because we are confident in our 'Zero After-sales' philosophy.

Question 6

Can I customize the firmness, size, or logo?

Accepted Answer

Yes, OEM/ODM is our core strength. You can customize the firmness (from 1-10), choose dimensions (King, Queen, Twin, RV size), and add your own branding through labels, embroidery, or customized outer boxes.

Question 7

What is the Minimum Order Quantity (MOQ)?

Accepted Answer

For standard models, the MOQ is 10-30 units. For fully customized designs, it is usually 50 units. We also support dropshipping for e-commerce retailers.

Question 8

How do you save my shipping costs?

Accepted Answer

We use advanced Vacuum Roll-Packing technology. This compresses the mattress into a compact box, reducing shipping volume by 70%. A 40HQ container can hold 400-600 units, significantly lowering your per-unit freight cost.

Question 9

How long does it take for the mattress to rebound after unpacking?

Accepted Answer

It expands to 90% within minutes and reaches its full shape and firmness within 48-72 hours. Our high-density foam ensures a perfect rebound without deformation.

Question 10

What is your payment term?

Accepted Answer

We typically accept T/T (30% deposit, 70% before shipping).

Question 11

What if I receive a damaged product?

Accepted Answer

We follow a 'Zero After-sales' goal, but if any manufacturing defect occurs, we offer a 1:1 replacement or refund after verification. Your satisfaction and long-term partnership are our priorities.

Product specifications

AS SHOW

Product profile

Customization

Type

Size

Model NO.

Usage

Hardness

Thickness

Shape

Age Group

Seasons

Condition

Application

Design Style

Fabric

Material

Feature

Model Thickness

Topper Material

Brand Name

Function

Spring

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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