Question 1

What types of bags do you mainly supply?

Accepted Answer

We mainly supply a wide range of bags, including business backpacks, backpacks, laptop bags, travel bags, trolley bags, women's bags, school bags, and other customized bag products.

Question 2

What materials do you use for your products?

Accepted Answer

Our commonly used materials include nylon, Oxford fabric, polyester, PU leather, genuine leather, canvas, ABS, PC, and other bag materials. Different materials can be selected according to customers' requirements.

Question 3

Do you provide customized services?

Accepted Answer

Yes. We provide OEM and ODM services, including customization of designs, colors, logos, fabrics, sizes, packaging, and other product details.

Question 4

What is your minimum order quantity (MOQ)?

Accepted Answer

The MOQ depends on the product design, materials, and customization requirements. We provide flexible solutions according to each customer's specific needs.

Question 5

Can I place a small trial order before a large purchase?

Accepted Answer

Yes. For new customers, we support small trial orders to help reduce purchasing risks and test market response.

Question 6

How long does mass production take?

Accepted Answer

The normal production lead time is around 25-45 days, depending on order quantity, product requirements, and production schedule.

Question 7

Can I check the production progress during manufacturing?

Accepted Answer

Yes. We will keep customers updated on production progress and maintain communication to ensure orders are completed as scheduled.

Question 8

What payment methods do you accept?

Accepted Answer

Our common payment method is T/T bank transfer. Specific payment terms can be discussed based on order value and cooperation conditions.

Question 9

What are your standard payment terms?

Accepted Answer

Normally, customers pay a deposit after order confirmation, and the balance payment is made after production completion and inspection confirmation.

Question 10

What shipping methods do you support?

Accepted Answer

We support various shipping methods, including sea freight, air freight, railway transportation, and international express delivery.

Question 11

Can you arrange export shipment?

Accepted Answer

Yes. We can assist with the export process, including document preparation, booking arrangements, and logistics coordination.

Question 12

What should I do if I find quality issues after receiving the goods?

Accepted Answer

If there are any quality issues, please contact us and provide relevant pictures or videos. We will check the situation and provide a proper solution.

Question 13

Can we establish a long-term cooperation?

Accepted Answer

Yes. We value long-term partnerships and continuously provide stable product supply, quality management, and professional service support.

Question 14

Are you a manufacturer or trading company?

Accepted Answer

We are a trading company specializing in bag export business. We maintain long-term cooperation with experienced bag manufacturers and provide customers with product development, supply chain management, and export services.

Question 15

How can we start cooperation?

Accepted Answer

You can send us product pictures, required quantities, target markets, and other details. Our team will provide suitable product recommendations and quotations based on your requirements.

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