What after-sales services are provided?

We provide 365-day comprehensive services, free operation training, and respond within 24 hours to any quality issues.

Advanced EDM Wire Cutting Machine Model No.: EDM-2000

Name: Advanced EDM Wire Cutting Machine Model No.: EDM-2000
Brand: Qifa (Jiangsu) Machinery Co., Ltd.
SKU: 2252239365

Jiangsu, ChinaQifa (Jiangsu) Machinery Co., Ltd.

US$6,400.00-18,900.00

1 Piece

Product profile

Customization

Available

After-sales Service

Technical Support

Application

Metal

Model NO.

EDM

Cooling System

Water Cooling

Technical Class

Continuous Wave Laser

Applicable Material

Metal

Structure Type

Desktop

Laser Classification

Free Electron Laser

Key features

Robust Structural Stability: Constructed from high-quality gray cast iron using resin sand process.

Easy Maintenance Design: Ultra-wide water tank prevents dirt settling and ensures smooth flow.

User-Friendly Operation: Simple wire threading saves significant time during setup.

Customization Available: Full customization and design-based customization options available.

Comprehensive Warranty: 12-month warranty covering free repair or replacement for quality issues.

Free Training Support: Includes free operation training for equipment and daily maintenance.

Fast Response Service: Technical support response within 24 hours for quality problems.

Company profile

Qifa (Jiangsu) Machinery Co., Ltd.

Jiangsu, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Designs, Full Customization CertifiedExport Year: 1 Year CertifiedNearest Port: Shanghai PortAverage Response Time: ≤0.89h

AI-Powered supplier vetting

SummaryThe supplier operates in industrial, metal, hardware, electrical, instrument, and related product sales, with one production line and three years of R&D engineer experience reported. It offers design-based and full customization, ODM services, and OEM services for well-known brands. Quality controls include quality assurance, raw-material traceability, inspection instructions, and storage-staff material checks, although complaint handling lacks written records. Export experience is limited to one year, with no overseas warehouse, showroom, agent, branch, or offline trade-show participation. Production and service continuity have weaknesses: no valid manufacturing-capacity contract with an affiliated subcontractor, no in-stock capacity, and no written corrective/preventive-action records. Financial information is represented only by year labels, so credibility cannot be conclusively assessed.

Supplier typeThe supplier presents itself as a mechanical and electrical market participant and covers industrial textiles, metals, metal tools, hardware, electrical equipment, instruments, and related products. It also operates one production line and identifies a surface grinding machine/grinding machine facility, indicating a mixed trading and manufacturing profile.

After-Sales capabilityThe supplier has a complaint-handling procedure, but no written records, and it has no in-stock service capacity, overseas warehouse, overseas showroom, overseas agent or branch. The absence of written corrective/preventive-action procedures further limits evidence of a documented after-sales system.

Production capacityThe supplier reports one production line, a grinding-machine facility, one-month average lead times in both peak and off-season, and 18 qualified service-capability suppliers. However, it has no valid manufacturing-capacity contract with an affiliated subcontractor and no inventory capacity, creating documented production and fulfillment limitations.

Customization capabilityThe supplier explicitly provides customization from customer designs and full customization, and also offers ODM services. These statements directly support both design-based and broader customized manufacturing capability.

Product Q&A

Q:Can we visit your factory before order?

Sure. All new and old friends are welcomed to visit us at our factory. Besides, we can pick up you at the station or airport if needed. We will be very honored to help with tickets and accommodation booking.

Q:Do you have a stock?

We have stock for popular models, you can contact us for more information.

Q:Why do some of your products carry the brands of other companies?

Because we have partnerships with many factories, if you have a specific brand in mind, we will also be able to provide it for you.

Q:What is the warranty period?

Within the warranty period of 12 months from the date of final acceptance, free repair or replacement of parts will be provided for quality issues.

Q:Is customization available for this machine?

Yes, we offer customization from designs and full customization options.