What is the response time for after-sales service?

We respond within 24 hours after receiving the user's notification to ensure satisfaction.

Are software upgrades free?

Yes, the software of the equipment is provided for free upgrade, while hardware upgrades are offered at cost price.

Efficient EDM Wire Cutting Machine Engineered for M-Type Production

Name: Efficient EDM Wire Cutting Machine Engineered for M-Type Production
Brand: Qifa (Jiangsu) Machinery Co., Ltd.
SKU: 2241651675

Jiangsu, ChinaQifa (Jiangsu) Machinery Co., Ltd.

US$9,800.00-11,800.00

1 Piece

Product profile

Customization

Available

After-sales Service

Technical Support

Application

Metal

Model NO.

EDM

Cooling System

Water Cooling

Technical Class

Continuous Wave Laser

Applicable Material

Metal

Structure Type

Gantry Type

Laser Classification

Free Electron Laser

Key features

Japanese Linear Guides: Top Japanese brand guides ensure high positioning accuracy and minimal wear.

Resin Sand Casting: Optimized reinforcement design ensures robust bearing capacity and long-lasting precision.

12-Month Warranty: Free repair or replacement for quality issues within 12 months of acceptance.

Free Operation Training: Comprehensive training on equipment operation, maintenance, and troubleshooting included.

Free Software Upgrades: Software updates provided at no cost, hardware upgrades at cost price.

24-Hour Response: Technical support team responds within 24 hours for any quality issues.

Company profile

Qifa (Jiangsu) Machinery Co., Ltd.

Jiangsu, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Designs, Full Customization CertifiedExport Year: 1 Year CertifiedNearest Port: Shanghai PortAverage Response Time: ≤0.89h

AI-Powered supplier vetting

SummaryThe supplier operates in industrial, metal, hardware, electrical, instrument, and related product sales, with one production line and three years of R&D engineer experience reported. It offers design-based and full customization, ODM services, and OEM services for well-known brands. Quality controls include quality assurance, raw-material traceability, inspection instructions, and storage-staff material checks, although complaint handling lacks written records. Export experience is limited to one year, with no overseas warehouse, showroom, agent, branch, or offline trade-show participation. Production and service continuity have weaknesses: no valid manufacturing-capacity contract with an affiliated subcontractor, no in-stock capacity, and no written corrective/preventive-action records. Financial information is represented only by year labels, so credibility cannot be conclusively assessed.

Supplier typeThe supplier presents itself as a mechanical and electrical market participant and covers industrial textiles, metals, metal tools, hardware, electrical equipment, instruments, and related products. It also operates one production line and identifies a surface grinding machine/grinding machine facility, indicating a mixed trading and manufacturing profile.

After-Sales capabilityThe supplier has a complaint-handling procedure, but no written records, and it has no in-stock service capacity, overseas warehouse, overseas showroom, overseas agent or branch. The absence of written corrective/preventive-action procedures further limits evidence of a documented after-sales system.

Production capacityThe supplier reports one production line, a grinding-machine facility, one-month average lead times in both peak and off-season, and 18 qualified service-capability suppliers. However, it has no valid manufacturing-capacity contract with an affiliated subcontractor and no inventory capacity, creating documented production and fulfillment limitations.

Customization capabilityThe supplier explicitly provides customization from customer designs and full customization, and also offers ODM services. These statements directly support both design-based and broader customized manufacturing capability.

Product Q&A

Q:Can we visit your factory before order?

Sure. All new and old friends are welcomed to visit us at our factory. Besides, we can pick up you at the station or airport if needed. We will be very honored to help with tickets and accommodation booking.

Q:Do you have a stock?

We have stock for popular models, you can contact us for more information.

Q:Why do some of your products carry the brands of other companies?

Because we have partnerships with many factories, if you have a specific brand in mind, we will also be able to provide it for you.

Q:What is the warranty period?

Within the warranty period of 12 months from final acceptance, free repair or replacement of parts will be provided for quality issues.

Q:Is operation training included?

Yes, free operation training is provided, covering equipment operation, daily maintenance, and troubleshooting.