Question 1

What products do you mainly supply?

Accepted Answer

We specialize in a wide range of IT hardware, including servers (rack, tower, blade, AI & GPU servers), storage devices (NAS, SAN, HDD, SSD), network switches, network cards, memory modules, CPUs, GPUs, and other branded IT equipment. We serve as authorized agents for multiple internationally renowned brands.

Question 2

Are your products genuine and officially authorized? Do you also carry used products?

Accepted Answer

Absolutely. All new products we supply are 100% genuine and sourced through official channels. As authorized agents for multiple internationally renowned brands, we ensure full product authenticity and quality assurance. In addition, we also offer a carefully inspected selection of used and refurbished IT equipment, providing cost-effective options for customers seeking reliable performance at a more accessible price point. Whether you require brand-new or pre-owned equipment, we are committed t

Question 3

Do you support small quantity orders or sample orders?

Accepted Answer

Yes, we support both sample orders and small quantity purchases. We understand that customers may need to evaluate products before placing bulk orders, and we are happy to accommodate your requirements. Please contact us for specific MOQ and pricing details.

Question 4

What countries and regions do you export to?

Accepted Answer

We have established a strong global presence with clients in over 30 countries and regions, including Southeast Asia, the Middle East, Europe, North America, Africa, and beyond. With over 1,000 business partners worldwide, we have extensive experience in international logistics and export compliance.

Question 5

What after-sales support do you provide?

Accepted Answer

We provide comprehensive pre-sales consultation and after-sales support. Our team is available to assist with product selection, technical questions, warranty claims, and replacement arrangements. We are committed to ensuring a smooth and satisfactory experience for every customer.

Question 6

What is the lead time for delivery?

Accepted Answer

Lead times vary depending on the product type and order quantity. For in-stock items, we typically ship within 3-7 business days after payment confirmation. For products requiring procurement or customization, the lead time is generally 2-4 weeks. We will provide a confirmed delivery schedule at the time of order and keep you updated throughout the process.

Question 7

What warranty do you offer on your products?

Accepted Answer

Warranty terms vary by product and brand. Generally, new products come with a manufacturer's warranty of 1-3 years, while used and refurbished equipment is covered by a warranty of 90 days to 1 year, depending on the item condition and model. If any quality issue arises within the warranty period, we will arrange repair, replacement, or a suitable solution promptly. Please feel free to confirm the specific warranty terms for your selected products at the time of inquiry.

Question 8

Do you accept customized orders?

Accepted Answer

Yes, we do. We offer flexible customization services to meet diverse customer requirements, including custom hardware configurations (CPU, memory, storage, and GPU specifications) and tailored procurement solutions for enterprise or project-based needs. Simply share your specifications or project requirements with us, and our team will provide a dedicated solution and competitive quotation.

Product profile

Customization

Graphics Card

Video Memory Capacity

Model NO.

Interface Type

Video Memory Type

Output Type

Chip

Memory Bus

Bus Standard

Heat Dispatch Method

3D API

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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