Question 1

How does RaceSuper DTF Ink compare to other brands in wash durability?

Accepted Answer

RaceSuper DTF Ink consistently outperforms competitors with its proven 40+ wash cycle resistance, making it the superior choice for commercial applications where longevity is critical.

Question 2

What makes RaceSuper DTF Ink different from regular pigment inks?

Accepted Answer

RaceSuper incorporates advanced nano-pigment technology and proprietary bonding agents that create stronger adhesion to fabrics, resulting in superior wash resistance and color vibrancy.

Question 3

Does RaceSuper DTF Ink require special pretreatment?

Accepted Answer

No, RaceSuper DTF Ink is designed for direct application without additional pretreatment, streamlining your printing workflow and reducing production costs.

Question 4

What safety certifications does RaceSuper DTF Ink hold?

Accepted Answer

RaceSuper DTF Ink is OEKO-TEX Standard 100 certified, ensuring it's free from harmful substances and safe for textile applications involving direct skin contact.

Question 5

Can RaceSuper DTF Ink be used for both light and dark fabrics?

Accepted Answer

Yes, RaceSuper DTF Ink includes white ink for dark fabrics and CMYK colors for light fabrics, providing complete printing solutions for all fabric types.

Question 6

What technical support is available for RaceSuper DTF Ink users?

Accepted Answer

RaceSuper provides comprehensive technical support including troubleshooting guides, application recommendations, and expert assistance to ensure optimal printing results.

Question 7

What is the Minimum Order Quantity (MOQ) for RaceSuper products?

Accepted Answer

RaceSuper aims to provide flexible procurement support for global distributors and small-to-midsize businesses. The Minimum Order Quantity for DTF Ink is 80kg (80 x 1L bottles). The Minimum Order Quantity for DTF Film is 10 rolls (100m/roll). Our flexible MOQ policy is designed to reduce your initial investment risk and inventory pressure.

Question 8

What is the lead time for bulk orders? (How long will it take to prepare my goods?)

Accepted Answer

RaceSuper ensures rapid fulfillment thanks to our efficient production management and abundant capacity. Sample orders are typically prepared within 1-2 business days. Bulk orders are usually ready for shipment within 3-5 business days, depending on the order size and current production schedule. We guarantee stable and fast lead times for your DTF Ink / DTF Film Bulk Orders.

Question 9

What are your shipping and delivery methods?

Accepted Answer

RaceSuper offers tiered logistics solutions to meet diverse client needs globally. For North American Clients (USA): We offer direct shipping from our USA Warehouse located at 15942 Downey Ave, Paramount, CA 90723, providing local delivery convenience. Global Clients: We provide options for Sea Freight (By Sea), Air Freight (By Air), and international express services such as DHL, FedEx, UPS, and TNT. We will select the most suitable international logistics method based on your time sensitivity

Question 10

How long will I need to wait to receive my goods after shipment?

Accepted Answer

RaceSuper ensures your goods arrive as quickly as possible. USA Domestic Shipping (from our Los Angeles stock): Typically takes only 2-5 business days for delivery. International Air Express (DHL/FedEx): 2-3 days. International Air Cargo: 2-6 days. Sea Freight: 20-35 days. Utilizing our Fast Shipping USA Stock option can significantly cut down your supply chain timeline.

Question 11

What payment methods do you accept for my order?

Accepted Answer

RaceSuper supports a variety of secure payment methods. You can pay for your order via T/T, L/C, D/P, D/A, Credit Card, PayPal, Cash, or Escrow. RaceSuper will send a formal proforma invoice confirming all costs. Please note that we are not responsible for any import tariffs or customs clearance fees, but we will provide necessary documentation to assist your smooth clearance.

Question 12

Do you offer OEM/Customization services, and can you print my private label?

Accepted Answer

As a dedicated DTF Film and Ink Manufacturer, RaceSuper strongly welcomes OEM and private label partnerships. RaceSuper provides full factory customization services. You can send us your Logo and brand packaging designs, and we will handle the printing and packaging tailored to your specifications. Our extensive experience in OEM DTF Film/Ink collaborations ensures your brand launches smoothly.

Question 13

How can I ensure your consumables are compatible with my printer for the best printing results?

Accepted Answer

RaceSuper sells a professionally tested DTF consumables system. While results depend on the printer brand and head type, the ultimate performance relies on the high compatibility of the Film/Ink/Powder. RaceSuper conducts rigorous quality control in our dedicated Testing Center, guaranteeing that our ink (such as the S01 Vivid Colors DTF Ink) and film work perfectly together, ensuring zero clogging and brilliant color output.

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