Who should we contact for the after sales service?

You may contact the salesman for the after sales service directly caused by the language restrictions.

What is the delivery time?

The delivery time based on the power capacity and quantity.

How to operate the load bank as 'local-off-remote'?

There is indication for 'local' and 'remote' control on the local panel. And it is controlled by key. Turn the key to 'local' direction, then can control the load bank manually; turn the key to 'remote', then can control the load bank remotely.

Does it complicated to use the remote control software?

It is say to use the control software, we can supply the operation video for your reference.

AC 3 Phase Air Cool Generator Load Testing Indoor Design Load Bank for Genset

Name: AC 3 Phase Air Cool Generator Load Testing Indoor Design Load Bank for Genset
Brand: Deyang Rata Technology Co., Ltd.
SKU: 2025529002

Sichuan, ChinaDeyang Rata Technology Co., Ltd.

US$18,210.00

1 Set

US$17,465.00

2 Sets

US$16,762.00

3+ Sets

Product profile

Customization

Available

After-sales Service

12 Months

Material

Q235

Model NO.

RT1000KWLB

Type

Generator Load Testing

Warranty

1 Year

Protection Level

IP54

Voltage

400V

Rated Load

1000kw

Application

Load Test

Customized

Surface Treatment

Powder Coating

Control Mode

Manual + Automatic Control

Color

Grey Ral 7035 or Others Color Number

Movement

Lifting Hole

Design

Indoor Design

Size

2120*1510*2100mm

Weight

1400kg

Power Source

Copper Bar + Fast Connector

Packing

Wooden Pallet+Wooden Case

Transport Package

Wrapping Film+Wooden Pallet

Specification

1000kW

Trademark

Rata

Origin

China

HS Code

9030899090

Production Capacity

5 Set/Month

Key features

Customizable Design: Supports customized control mode, color, size, and design based on customer requirements.

Comprehensive Protection: Features low air volume, high temperature, short circuit, over current, and emergency stop protection.

Certified Quality: Holds ISO9001:2015, ISO14001:2015, ISO45001:2018, and CE certificates for quality assurance.

Lifetime Technical Support: Provides lifelong technical services and 7x24 hours after-sales support with 2-8 hour response.

OEM Service Available: Supports OEM services and custom design for low and medium voltage load banks.

Detailed Monitoring: Real-time display of current, voltage, frequency, power, and curve report output capabilities.

Company profile

Deyang Rata Technology Co., Ltd.

Sichuan, China

CertifiedBusiness Type: Manufacturer/Factory & Trading CompanyExport Year: 2022-10-13 CertifiedNearest Port: Shanghai PortAverage Response Time: ≤18h CertifiedTerms of Payment: LC, T/T, D/P, etc. CertifiedInternational Commercial Terms(Incoterms): FOB, CIF, CFR, EXW

AI-Powered supplier vetting

SummaryDeyang Rata Technology Co., Ltd. is a China-based limited-company factory established in 2013, with 24 employees and operations in R&D, production, sales, and service for load banks, special power supplies, control cabinets, and electronic loads. The supplier reports ISO9001:2015 and additional ISO, CE, patent, and software-copyright credentials, although the supporting evidence is presented only as supplier-provided statements. Its facility is 839 m² with two production lines, fewer than five quality-control staff, four R&D engineers, and a stated one-month order lead time in both peak and off-peak seasons. Product scope is closely aligned with generator, UPS, data-center, battery, DC, and electronic load-bank applications. Evidence supports manufacturing capability, product specialization, and innovation activity, but is insufficient to confirm financial strength, customization capability, or identifiable customer case history.

Supplier typeThe supplier is identified as Deyang Rata Technology Co., Ltd., a Chinese limited company and factory located in Sichuan. Its stated business integrates R&D, manufacturing, sales, and service for load banks, special power supplies, control cabinets, and electronic loads, indicating a manufacturer rather than a purely trading entity.

CertificationsThe supplier explicitly reports a 5-star contract performance certificate, a 7-star after-sales service certificate, ISO9001:2015, ISO14001, ISO45001, CE, 25 load-bank patents, and eight software copyrights. These claims indicate broad quality, safety, environmental, and technical credentials, although certificate validity and scope are not independently documented in the provided slices.

After-Sales capabilityThe supplier states that it emphasizes service as well as product quality and reports a 7-star after-sales service certificate. Its integrated service function and stated production-to-service operating model support after-sales capability, but no specific response times, service locations, warranty terms, or service staffing details are provided.

R&D capabilityThe company states that it integrates R&D with production and has four R&D engineers. It also reports 25 load-bank patents and eight computer software copyrights, providing explicit evidence of product and technical development activity.

Production capacityThe supplier operates as a factory with an 839 m² manufacturing plant, two production lines, 24 total employees, and a stated one-month fulfillment time in both peak and off-peak seasons. Its product range covers resistive, inductive, capacitive, rack-mounted, DC, electronic, generator, UPS, data-center, and battery load banks, supporting relevant manufacturing capacity; however, fewer than five quality-control staff indicates a relatively small QC team.