SummaryThe supplier is a trading company located in China, specializing in sales of various industrial and agricultural products. It possesses ISO certifications and offers OEM and ODM services. While it has some R&D capabilities, its innovation and production capacities are limited by a small team and lack of new products. The supplier maintains its financial credibility with consistent financial data over the past three years. However, it lacks overseas operations and a strong after-sales service structure.
CertificationsThe supplier holds ISO 9001 and ISO 20000 certifications, indicating a commitment to quality management and IT service management standards.
Financial creditThe supplier shows consistent financial data over the past three years, indicating stable financial credibility.
Production capacityProduction capacity is limited, with no quality control equipment and a small quality control team of less than five members.
Customization capabilityThe supplier offers various customization services, including full and minor customization, indicating flexibility in meeting customer design needs.
Client casesThe supplier provides OEM services for well-known brands, showcasing its capability to handle significant customer projects.
Product Q&A
Q:What services can you provide?
A:
Pre-sale: Professional suggestions, online Q&A, factory visits, and product introductions. In-sale: Production updates, quality supervision, testing, and timely delivery. After-sale: Online free installation guidance, paid on-site installation, operator training, lifetime technical support, and regular feedback collection.
Q:Will you send an engineer to install the machine?
A:
Yes, we have a technician service team and will supply machine installation services under payment.
Q:Are there any spare parts included with the machine?
A:
Yes, we send spare parts together with the machine, which can be used for two years.
Q:Do you supply free technical service during later production?
A:
Yes, we provide online technical service 24 hours a day.
Q:What is the warranty period for the machine?
A:
We provide a 1-year warranty for the machine, excluding wearing parts. If any quality problems occur on our side during this period, we cover shipping costs and replacements.