How about after-sales service?

All rollators are covered by a one-year warranty from the date of receipt. For any quality issues within the warranty period, we provide online technical support. If the issue is caused by a product defect (excluding damage due to improper use), replacement parts or components will be provided. If the problem cannot be resolved, a replacement with a new product can be negotiated.

What other support do you offer?

We understand the diverse needs of our customers and strive to build long-term partnerships. Our professional photography team provides customized photos, videos, and social media materials to support your marketing needs.

What is your delivery time?

It is generally about 30-45 days, depending on the quantity and customerized requirements. If urgent orders, we can help it with special priority.

Medical Walking Aid Rollator for Seniors, OEM Factory Direct Foldable Solution for Elderly Mobility Issues

Name: Medical Walking Aid Rollator for Seniors, OEM Factory Direct Foldable Solution for Elderly Mobility Issues
Brand: Zhejiang Relaxsmith Elderly Care Technology Co...Ltd.
SKU: 1997121911

Zhejiang, ChinaZhejiang Relaxsmith Elderly Care Technology Co...Ltd.

US$96.20

200-399 Pieces

US$94.30

400-599 Pieces

US$91.40

600+ Pieces

Product specifications

Color

Material

Product profile

Customization

Available

Condition

New

Customized

Model NO.

AR2023

Certification

ISO, CE

Principle

Wheel Drive

Using Ambient

Outdoor, Indoor

Structure

Four Wheels

Function

Wallking

Warranty

N/a

Power Source

Manual

Selling Units

Single Item

Quality Certification

Instrument

Classi Classification

Material

Aluminum

Shelf Life

Permanent

Properties

Assist with Travel

Application

Hand Controls Gas and Brake

After-Sale Service

N/a

Comfortable,Light Weight,

Feature Convenient, Easy Operation

Transport Package

Shipping

Specification

8.5kg

Trademark

Relaxsmith

Origin

Zhejiang, China

Key features

Foldable & Lightweight Design: Weighs 8.8kg (19.4lbs) and folds compactly for easy storage and transport in cars or planes.

Adjustable Seat and Handles: Seat height adjusts to 53cm and handle height ranges from 80-92.5cm for customized ergonomic fit.

High Weight Capacity: Supports up to 100kg (220.46 lbs) with a thickened aluminum frame for superior stability.

Indoor and Outdoor Versatility: Features wear-resistant 8-inch tires suitable for smooth floors and rough outdoor terrain.

Convenient Storage Solution: Includes a spacious storage pouch under the padded seat for carrying essentials like bags or medication.

Durable Aluminum Construction: Built with a thickened, anti-rust aluminum frame ensuring longevity and rust resistance.

OEM/ODM Customization: Offers full customization services including logo design, packaging, and product development.

Comprehensive Warranty: Covers all rollators with a one-year warranty including free replacement parts for defects.

Company profile

Zhejiang Relaxsmith Elderly Care Technology Co...Ltd.

Zhejiang, China

Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤4.68h

AI-Powered supplier vetting

SummaryRelaxsmith is presented as a China-based developer and manufacturer specializing in rollators and related mobility aids, with over 100 rollator models and an extensive product range. The supplier reports a 9,000-square-meter production facility, ISO 9001 certification, 6–10 R&D engineers, 6–10 quality-control staff, and stated annual output of 500,000 rollator walkers. It offers sample-based, design-based, full, minor, and flexible customization, as well as ODM services. Service procedures for supplier assessment, corrective and preventive actions, and customer complaints are documented with follow-up records. However, no overseas showroom, overseas agent or branch, or available SDK is reported; no new product information was provided for the past year, and the supplier does not provide OEM services for popular brands. Customer-case evidence is limited to participation in the 137th Canton Fair.

Supplier typeThe supplier is identified as a China-based developer and manufacturer of mobility aids, particularly rollators, while its stated business scope also includes retail and various electronic, communication, network, security, smart-home, and IoT equipment activities. The product descriptions specifically emphasize rollators and related mobility products.

CertificationsThe supplier reports ISO 9001 certification for its management systems. This is explicit evidence of holding a recognized quality-management certification.

After-Sales capabilityThe supplier has written procedures and followed records for service assessment, corrective and preventive actions, and customer complaints. It has no overseas showroom, overseas agent, or branch, but has participated in the 137th Canton Fair; therefore, documented service processes are present, while overseas service coverage is limited.

Production capacityThe supplier describes a 9,000-square-meter production facility, 6–10 quality-control staff, over 100 rollator models, and stated output of 500,000 rollator-walker pieces. These details explicitly indicate established production infrastructure and substantial stated capacity for its core product category.

Customization capabilityThe supplier explicitly provides customization from samples, customization from designs, full customization, minor customization, flexible customization, and ODM services. This indicates broad customization coverage for customer requirements.

Product Q&A

Q:Do you offer OEM/ODM services?

Sure, we are professional on OEM and ODM services with a strong team. We offer full services of new design, new development, logo design/print, packaging design etc. Instruction manual translation service for multi-languages can be done in a very short time.

Q:Can I get a sample before placing an order?

Yes, some samples are available to send immediately after sample cost and payment confirmed. If not available, it will take some time to produce specially

Q:What are your payment terms?

T/T, PayPal, L/C, Credit Card, etc. Other payment terms are negotiable.

Q:How do you ensure quality?

Production is carried out in strict compliance with EU and US international standards. Our QC team conducts inspections at every stage of production to ensure customer requirements are fully met. A final inspection is performed before shipment to guarantee all products match the approved samples. Third-party quality inspections are welcome.

Q:What are your packaging terms?

Generally, we pack each rollator in standard exporting carton box with extra thicker material, plus protection materials to make sure safety during transportation. Carton box printing can be customerized with logo and other detailed information.