Excellent After Sales Service Global Support Customer Satisfaction 2.5 Ton Electric Forklift

Name: Excellent After Sales Service Global Support Customer Satisfaction 2.5 Ton Electric Forklift
Brand: Shijiazhuang Yishu Intelligence Tech Co., Ltd.
SKU: 2240544035

Hebei, ChinaShijiazhuang Yishu Intelligence Tech Co., Ltd.

US$2,258.00

1-2 pieces

US$2,200.00

3-4 pieces

US$2,130.00

5+ pieces

Product profile

Customization

Available

After-sales Service

1 Year Warranty.7/24/365

Warranty

1 Year Warranty

Cab Location

Adjustable

Type

Electric Forklift

Power

AC Motor

Load Capacity

1-10t

Fuel

Electric

Load center

500mm

Lift height

2000-6000mm

Condition

New

Fork Length

1070mm

Operating Mode

Seated Operation

Drive Type

4WD

Forklift Battery

Type Lead-Acid

Forklift Tyre

Pneumatic Tire, Solid Tire

Battery Voltage

(V/Ah) 60V/140ah

Turning Radius

1780

Certificate

CE/ISO

Travel Speed, Loaded/Unloaded

10/12

Service Brake Type

Hydraulic+Mechanical

Transport Package

Wooden

Specification

3170*1100*2150

Trademark

relilift

Origin

Hebei, China

Key features

Zero Emissions Operation: Fully electric design produces no exhaust, ideal for indoor warehouses and food processing facilities.

AC Drive System: Equipped with advanced AC drive technology for smoother control and regenerative braking.

Cost-Effective Maintenance: Fewer moving parts and reduced maintenance needs compared to internal combustion engines.

Quiet Performance: Electric motors run significantly quieter than combustion engines, reducing noise pollution.

Versatile Load Capacity: Available in 1-10 ton range, with 2.5-ton model featuring 2500kg capacity and 500mm load center.

Adjustable Cab Design: Features adjustable cab location and seated operation for enhanced operator comfort.

Comprehensive Warranty: Includes 1-year warranty covering mechanical defects with free parts and labor.

Global 24/7 Support: Round-the-clock technical assistance available via email, phone, or online platforms.

Company profile

Importers and ExportersFast DeliveryQuality AssuranceR&D Capabilities

Shijiazhuang Yishu Intelligence Tech Co., Ltd.

Hebei, China

Business Type: Manufacturer/Factory CertifiedExport Year: 1 Year CertifiedNearest Port: Tianjin PortAverage Response Time: ≤2.38h CertifiedTerms of Payment: LC, T/T, D/P, etc. CertifiedInternational Commercial Terms(Incoterms): FOB, CIF, CFR, EXW

AI-Powered supplier vetting

SummaryThe supplier reports five production lines, stated output for scissor lifts and forklift products, ISO 9001 certification, and 6–10 R&D engineers plus 6–10 quality-control staff. It offers broad customization and describes free custom design and lifelong after-sales support, with overseas services available in the USA. However, it has exported for only one year, lacks overseas agents, branches, warehouses, and showrooms, and has not participated in offline trade shows. Manufacturing controls show weaknesses: no valid manufacturing-capacity contract with affiliated subcontractors, no ongoing batch quantity reconciliation, and no outsourcing SOP. Financial records are identified for 2022–2024, but the slices provide no financial results or figures. SDK availability, environmental compliance status, and fire-drill status are also insufficiently evidenced.

CertificationsThe supplier explicitly reports ISO 9001 certification. This is direct evidence of holding a recognized quality-management certification.

After-Sales capabilityThe supplier describes 24/7 lifelong after-sales service and lists debugging, maintenance, repair, training, and equipment installation for overseas service in the USA. However, it has no overseas agents or branches, so service coverage is evidenced but relies on a centralized model.

Production capacityThe supplier reports five production lines, stated production quantities for scissor lifts and forklift products, and in-stock capacity. Countervailing operational weaknesses include no valid manufacturing-capacity contract with affiliated subcontractors, no ongoing batch quantity reconciliation, and no outsourcing SOP.

Customization capabilityThe supplier explicitly supports customization from samples, designs, full customization, minor customization, and flexible customization, and promotes free custom design for specific forklift models or local market needs. These statements directly demonstrate broad customization capability.

Product Q&A

Q:What is the typical lead time for a forklift?

Lead time for standard configuration stock units is usually 1-2 weeks. For custom configurations or special requirements, lead time is approximately 4-8 weeks, depending on complexity and production schedule.

Q:How long is your delivery time?

Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.

Q:What is your terms of payment?

Paymen 50% T/T in advance ,balance before shippment.

Q:Can you provide installation service?

1.We offer Remote installation guidance and free accessory delivery (within the scope of the contract). 2.Our forklifts have a one-year warranty.