SummaryThe supplier is a Hangzhou-based manufacturer of AC/DC freezers, chiller showcases, refrigeration parts, and related equipment, with manufacturing, R&D, quality control, sales, and after-sales departments. It reports annual output of 100,000 freezers and 50,000 showcases, exports representing 71%–90% of sales, and access to Shanghai and Ningbo ports. The supplier offers broad customization, ODM, and OEM services, supported by one R&D engineer and documented design-input, output, review, verification, and validation records. Quality resources include 6–10 quality control staff, but finished-product inspection is performed by packing staff and only one dedicated QA/QC inspector is reported. Service-management weaknesses include no approved-supplier list, incomplete corrective-action records, and no written complaint-handling procedures or records. No certifications, customer cases, or overseas service infrastructure are evidenced. Financial figures are excluded for privacy.
Supplier typeThe supplier is identified as a manufacturer and professional supplier of AC/DC freezers, AC/DC chiller showcases, refrigeration parts, and refrigeration equipment, with dedicated manufacturing, R&D, quality control, sales, and after-sales departments. The broader registered business scope also includes household and other product categories, so its core refrigeration-manufacturing identity is supported but its full business scope is diversified.
After-Sales capabilityAn after-sales department is explicitly reported, and the supplier offers service quotations under FOB, CIF, CFR, and EXW terms with stated peak- and off-season lead times. However, it has no overseas warehouse, overseas showroom, or in-stock service capacity, and complaint handling lacks written procedures or records, indicating limited documented after-sales infrastructure.
R&D capabilityThe supplier reports new products within the past year, an R&D department, ODM service, and design documentation covering inputs, outputs, reviews, verification, and validation. Nevertheless, R&D staffing is limited to one engineer and no patents are reported, so innovation capability is demonstrated mainly through product development and customer sample work rather than proprietary intellectual property.
Production capacityReported annual capacity is 100,000 freezers and 50,000 showcases, supported by a manufacturing department and equipment including automatic winding and metal-plate-forming machines. Quality oversight is mixed: 6–10 quality control staff are reported, but only one QA/QC inspector and packing-staff finished-product checks are specified.
Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full, minor, and flexible customization, as well as ODM and OEM services. Its R&D engineer is responsible for making samples to customer requirements, and CAD/PS tools plus design-review documentation are available, supporting a broad customization offering.