Question 1

What kind of company is Ron Group?

Accepted Answer

Ron Group is a multinational corporation specializing in the Catering and Hospitality industry with over 19 years of experience.

Question 2

Do you offer customization services?

Accepted Answer

Yes, we provide customized products and services for tableware, furniture, and overall restaurant design.

Question 3

Do you offer custom packaging?

Accepted Answer

Yes, we are able to provide custom packaging, like printed bag, color box etc.

Question 4

How can I get a quote?

Accepted Answer

You can request a detailed quote by contacting us through our website or sales team with your specific requirements.

Question 5

How to place an order?

Accepted Answer

You can find us through our website contact information, tell us your needs and the products you want to buy, we will be the first time for you to quote and delivery.

Question 6

Can I visit your showroom?

Accepted Answer

Yes, we welcome clients to visit our showroom to experience the quality and design of our products. Please schedule an appointment in advance to ensure personalized service.

Question 7

What is the standard production time for each order?

Accepted Answer

Usually, the production time for each order is around 30 days, but the actual time will be subject to the product types, the order quantity, packaging way and busy season etc.

Question 8

Are samples free?

Accepted Answer

We are pleased to provide free samples, while courier shipping costs for customers' account. Any special requirements need to be negotiated with us.

Question 9

Do you offer restaurant layout design services?

Accepted Answer

Yes, we provide professional restaurant layout design services. We tailor designs to your space, operational needs, and brand image, aiming to maximize efficiency and create a welcoming dining environment.

Question 10

How are products shipped?

Accepted Answer

We offer global logistics and shipping services, providing a variety of shipping options tailored to the customer's location and specific order requirements, including ocean freight, air freight, rail transport, as well as courier services through FedEx and DHL.

Question 11

What is your lead time and cost for samples?

Accepted Answer

For existing samples, they are free of charge and we usually get them ready in 7 days. For customized samples, the cost and sampling time will be up to the requirements. For all the samples, we will send them freight collect.

Question 12

What countries do you export to?

Accepted Answer

USA, Canada, UK, Australia, New Zealand, Argentina, Brazil, Chile, Germany, France, Italy, Lebanon, Qatar, Russian, Saudi Arabia, Sweden, South Africa, Israel, etc. 108 country.

Question 13

What does your franchise service include?

Accepted Answer

Our franchise service covers brand licensing, site selection assistance, opening support, staff training, and ongoing operational support to help you successfully launch and run your restaurant.

Question 14

What payment methods do you accept?

Accepted Answer

We accept various payment methods, including cash, bank transfers, credit cards, paypal and so on. Payment terms will be agreed upon before finalizing the contract.

Product profile

Customization

Material

Color

Feature

Disposable

Customized

OEM

MOQ

Production Time

Type

Hand-Made

Shipping

Transport Package

Specification

Trademark

Origin

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

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