Question 1

Do your aluminum cabinets have the necessary certifications for my country?

Accepted Answer

Rolay aluminum cabinets are built with high quality and backed by a strong reputation. We can provide product certification and testing reports that meet international standards. Since certification requirements vary by country, we recommend consulting with us to confirm compliance. Local professionals or agencies can also support you in verifying what standards are applicable in your market.

Question 2

How do I manage the installation of the cabinets?

Accepted Answer

No worries - when you order cabinets from us, we provide detailed installation support, including manuals, tips, videos, or even live guidance. For large or complex projects, we can arrange for technicians to assist on-site. Our installation instructions are developed to ensure correct, safe, and high-quality outcomes when followed properly.

Question 3

Can I become your dealer or contractor in my country?

Accepted Answer

Yes, absolutely. We welcome new partners to collaborate with us. If you're interested, let's start a conversation and work toward a long-term cooperation agreement. As the manufacturer, we'll handle everything on the factory side - production, quality control, packaging, and shipping. You would manage import, local marketing, customer service, installation, and after-sales in your region.

Question 4

What products do you provide?

Accepted Answer

Rolay is a direct factory based in China, specializing in high-end aluminum cabinets, wardrobes, and aluminum windows & doors. We offer customized solutions for developers, builders, contractors, fabricators, designers, consultants, and distributors. With over 25 years of experience, a strong supply chain, and reliable production capacity, Rolay is your trustworthy partner in high-quality aluminum home solutions.

Question 5

What are the exact shipping costs?

Accepted Answer

Shipping costs will be detailed in your pro forma invoice. Once payment is made, there will be no additional or hidden charges from our side. Please note that customs duties, import taxes, and port fees in your country will be your responsibility upon arrival of the goods.

Question 6

What payment terms do you offer?

Accepted Answer

Our preferred payment method is Telegraphic Transfer (T/T). Common trade terms include EXW, FOB, CIF, and sometimes DDP or DDU depending on your location and shipping conditions. A 100% advance or minimum 50% down payment is usually required. Full transfer instructions will be provided on your invoice.

Question 7

How do I handle the import process?

Accepted Answer

We'll provide a complete pro forma invoice and shipping documents to support your import process. The invoice will specify the product material (e.g., aluminum), which helps in determining import duty. If you select CIF terms, you will also need to manage local port and clearance charges. Always verify local import regulations before placing an order.

Question 8

I'm new to importing. How can I manage it smoothly?

Accepted Answer

If you're unfamiliar with the process, we recommend working with a local freight forwarder or customs agent who can handle import procedures on your behalf. With a few shipments, you'll become familiar with the process and learn to manage it efficiently for future orders.

Question 9

What is the typical lead time for an order?

Accepted Answer

Production for aluminum cabinets generally takes 4 to 6 weeks after final design approval and deposit payment. Sea shipping to your destination port takes an additional 3 to 4 weeks, depending on your location and carrier schedule. You'll receive the expected production and delivery timeline clearly stated in your pro forma invoice.

Product profile

Feature

Carcase Material

Door Material

Model NO.

Table Material

Drawer Guide Rail Kind

Style

Fixed

Color

Certification

Customized

Condition

Cabinet Body

Cabinet Door

Treatment

Hardware

Edge Banding

CNC Cutting

Customization

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

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