Question 1

Are you a manufacturer or a trading company?

Accepted Answer

We are a leading manufacturer of dental burs and dental carbide cutters in China. Our company covers an area of about 8,000 square meters, employs more than 100 staff, and has 50 sets of special processing equipment for dental burs.

Question 2

What is the material of your product?

Accepted Answer

Dental burs are made of solid carbide or tungsten carbide and stainless steel welding material. Generally speaking, the material of small head diameter products is usually solid carbide, and the material of big head diameter products is tungsten carbide and stainless steel welding material.

Question 3

Do your products have CE or FDA certificate?

Accepted Answer

Yes, we currently have FDA certificate, CFDA certificate, and export sales certificate(FSC). CE and ISO13485 are being applied, and the certificates are expected to be obtained in 2024.

Question 4

How long does it take on average to develop a sample?

Accepted Answer

If it is a standard product, usually samples can be provided at any time. If it is a non-standard product, after you provide the product drawing or sample, our samples can generally be completed within one month.

Question 5

Do you provide samples of your products? Is there any charge for samples? Who will bear the freight?

Accepted Answer

1. We provide samples of regular products, and the quantity is 10 pieces for each model 2. Samples are charged, but the amount will be deducted if we receive your bulk order within 3 months 3. We will bear the freight of samples in China mainland

Question 6

What is the MOQ of your products?

Accepted Answer

The MOQ for ready products is 1 box(100 pieces/box), and the MOQ for products without stock is 10,000 pieces.

Question 7

What are your payment methods? How long is the payment term?

Accepted Answer

We only support domestic corporate payment and foreign payments to foreign exchange designated accounts. Payment usually requires a 30%-50% deposit when placing an order, and the balance payment is paid before shipment.

Question 8

How long is the lead time for an order?

Accepted Answer

Small batches with stock orders will be issued within 2 working days according to the customer level; For customized or mass orders, the delivery date is calculated according to the order quantity; Since the delivery date varies greatly depending on the product model, order quantity, production schedule, etc., Please refer to the final delivery date calculated by our sales staff.

Question 9

What shipping methods do you have? How long is the shipping time?

Accepted Answer

Because burs are not bulky items, they are small in weight but high in value, so they are usually delivered by express delivery such as DHL, FedEx, UPS, TNT, etc. The delivery time is generally 5-7 days, and it is fast and relatively safe. If you have a designated forwarder, we can also send the goods to your forwarder.

Question 10

How about your warranty and after-sales?

Accepted Answer

All of our products come with a 100% Satisfaction Guarantee. If for any reason you are not satisfied with any of our products, we will be more than happy to exchange or refund your money. We only ask you to return the products you are not satisfied with and provide feedback so that we can further improve our products to meet your needs.

Product profile

Customization

Condition

Certification

Model NO.

Application

Material

Shape

Power Source

Material hardness

Diameter runout

Allowed tolerance

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

AI-Powered supplier vetting

Product Q&A

Send Inquiry

You may also like