What after-sales service is provided?

After-sales issues are solved within 3 days after receiving the problem report, supported by video or photo evidence.

Does the controller support music sync?

Yes, it features an audio input and built-in microphone for music sync functions.

What is the Minimum Order Quantity (MOQ)?

The Minimum Order Quantity is 1 Set.

Pilot 2000 DMX Controller Stage Light Console System

Name: Pilot 2000 DMX Controller Stage Light Console System
Brand: Guangzhou Sailwin Light & Audio Technology Co., Ltd.
SKU: 829028965

Guangdong, ChinaGuangzhou Sailwin Light & Audio Technology Co., Ltd.

US$120.00-150.00

1 PCS

Product profile

Customization

Available

Stage Light

LED Stage Light Controller

Pilot2000

DMX384

Model NO.

Pilot 2000

Command Wing

Touch Wing

DMX 192

192 Controller

Transport Package

Stadard Carton/Flight Case

Specification

LED Stage Light Controller

Trademark

SAILWIN

Origin

China

HS Code

9405409000

Production Capacity

10000PCS/Year

Key features

DMX384 Control System: Features DMX384 protocol with 40 chases, programs, and presets for precise lighting control.

Dual Mounting Options: Can be mounted in a standard 19-inch rack or used as a desktop unit with its unique frame design.

Advanced Display & Control: Large back-lit display with scroll function allows operators to control blocks of 6 channels simultaneously.

Flexible Library Assignment: Editable internal libraries allow independent assignment of functions to physical and logic channels.

Multi-Interface Connectivity: Includes DMX in/out, SMPTE socket, MIDI in/thru/out, and audio input for music sync functions.

PC Data Management: Data and memories can be downloaded to a PC for easy backup and management.

Fast Global Shipping: Warehouses in USA and UK ensure timely delivery within 3-4 days to EU and US buyers.

OEM/ODM Support: Supports flexible customization including minor, full customization, and design-based options.

Company profile

Importers and ExportersHigh Repeat Buyers ChoiceMulti-language PioneerExhibition Experience

Guangzhou Sailwin Light & Audio Technology Co., Ltd.

Guangdong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 6 Years CertifiedNearest Port: Shenzhen Port, Guangzhou PortAverage Response Time: ≤7.21h

AI-Powered supplier vetting

SummaryGuangzhou Sailwin Light&Audio Technology Co., Ltd. is a combined manufacturing and service supplier in lighting and related automation engineering, with OEM/ODM and broad customization capabilities. It reports prior-year product development, export activity, overseas warehouses, inventory capacity, and access to Shenzhen and Guangzhou ports. However, finished-product inspection is performed by packing staff, and documented service assessment, corrective-action, and complaint-handling procedures are absent. No valid manufacturing contract exists between the factory and related subcontractors, while certification, customer case details, and formal financial credibility evidence are not provided. The supplier also reports no available SDK and no overseas showroom.

Supplier typeThe supplier is identified as a combined company whose scope includes manufacturing, lighting retail and wholesale, lighting design, lantern-related design, and electronic automation engineering installation services. This indicates a supplier with both manufacturing and service activities, rather than a narrowly defined trading-only entity.

After-Sales capabilityThe supplier states a customer-satisfaction mission and has inventory and overseas warehouse capabilities, which may support fulfillment. However, it has no written procedures or records for service-capability assessment, corrective and preventive actions, or effective complaint handling, and it lacks an overseas showroom.

R&D capabilityThe supplier reports new products during the past year, provides ODM services, and supports design-based, sample-based, minor, flexible, and full customization. However, it has no available SDK, and its digitalization, ERP integration, and AI implementation status are unknown.

Production capacityManufacturing is within the stated business scope, and the supplier reports inventory capacity, production-related facilities including a production line and lighting test system, export activity, and lead times within 15 workdays in both peak and off seasons. Production assurance is weakened because finished products are checked by packing staff and there is no valid contract between the factory and related subcontractors.

Customization capabilityThe supplier explicitly offers flexible, minor, full, design-based, and sample-based customization, as well as ODM/OEM services according to customer requests. This is direct evidence of broad customization support.

Product Q&A

Q:What is the warranty period for the Pilot 2000?

We provide a 1-year warranty for the Pilot 2000 DMX Controller.

Q:How long is the lead time for orders?

The lead time is 4-5 days for sample orders and 10-15 days for bulk orders.

Q:Is OEM or ODM service available?

Yes, we support OEM and ODM services with flexible customization options including minor, full, and design-based customization.

Q:What are the payment terms accepted?

We accept TT, PayPal, Moneygram, Credit Card, Western Union, D/P, LC, and small-amount payments.

Q:Can the controller be used in a standard rack?

Yes, the Pilot 2000 can be mounted in a standard 19-inch rack (5 units) or used as a desktop unit.

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Pilot 2000 DMX Controller Stage Light Console System