Question 1

Are you a factory or just a trading company? What certifications do you possess?

Accepted Answer

We are indeed a factory, certified with CE, ISO9001, SGS, and CCC, guaranteeing the utmost quality of our products.

Question 2

Is there potential to become your brand's sales agent in our market?

Accepted Answer

Absolutely, we wholeheartedly welcome vibrant new partnerships! We eagerly invite you to connect with us via email to explore this exciting and rewarding opportunity together, embarking on a mutually beneficial journey filled with growth and success.

Question 3

What is your minimum order quantity (MOQ)?

Accepted Answer

Our incredibly accommodating MOQ policy allows you to initiate an order with just a single set, making the process both accessible and convenient for all our clients, ensuring no barriers stand in the way of your business aspirations. This approach provides exceptional flexibility and empowers you to achieve your business goals with ease.

Question 4

How does your company handle warranties?

Accepted Answer

Each of our products undergoes an exhaustive 100% quality assurance process before it leaves our facility. We proudly offer comprehensive warranties of 12 or 18 months, ensuring your complete peace of mind and confidence in our products. Rest assured, if any issues arise within this timeframe, we are committed to resolving them swiftly and efficiently, providing you with outstanding support and satisfaction, ensuring that you remain a priority. warranty period: In the event of any quality issues

Question 5

Can you accept OEM orders?

Accepted Answer

Absolutely! We warmly welcome and enthusiastically encourage OEM/ODM orders, offering a bespoke partnership that is precisely tailored to your unique specifications and requirements. Our dedicated team supports innovation and creativity, ensuring your vision is brought to life with precision and excellence.

Question 6

What are the payment terms?

Accepted Answer

We are pleased to accept a wide array of payment methods, including T/T, L/C, Western Union, Cash, and more, all meticulously designed to offer you the utmost convenience and flexibility. This ensures your transactions are handled with the highest level of security and ease. Typically, we require a 30% deposit via T/T, with the remaining 70% balance due before shipment or upon the presentation of the B/L copy. For L/C transactions, 100% payment is expected at sight to streamline the process and

Question 7

What are the packaging standards?

Accepted Answer

Our packaging standards are meticulously crafted to align with the product's capacity: smaller items are securely encased in durable cartons, offering maximum protection and ensuring safe transit, safeguarding the integrity of your products during delivery. For larger items, we opt for robust pallets or sturdy wooden cases, ensuring the goods are meticulously shielded and easily identifiable during transport. This provides peace of mind and assurance that your products arrive in pristine conditi

Question 8

Why choose us?

Accepted Answer

1. For over a decade, Sanyu has been a beacon of excellence in China's industrial landscape, synonymous with unparalleled trust and quality, standing as a testament to our commitment. Our legacy of success speaks for itself. 2. Enjoy a seamless user experience with our intuitive and efficient operating system, which functions effortlessly with just a gentle touch, offering ease and precision, making operations smoother and more efficient. 3. Our unwavering commitment to reliable performance is r

Question 9

What is your production capacity?

Accepted Answer

With a robust production capacity, we manufacture an impressive 3000 sets each month. Additionally, we offer bespoke packaging solutions that align perfectly with your specific needs, ensuring flexibility and customization tailored just for you, enhancing your business's branding and market presence effectively.

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