Question 1

Are you a factory or just a trading company? What certifications do you possess?

Accepted Answer

We are a distinguished factory proudly accredited with CE, ISO9001, SGS, and CCC certifications, underscoring our unwavering commitment to maintaining the pinnacle of quality in our products.

Question 2

Is there potential to become your brand's sales agent in our market?

Accepted Answer

Absolutely, we wholeheartedly welcome vibrant new partnerships! We invite you to connect with us via email to explore this exhilarating and rewarding opportunity together. Let us embark on a mutually beneficial journey that promises growth and success for both parties. Join us in this exciting venture and become a part of our expanding global family.

Question 3

What is your minimum order quantity (MOQ)?

Accepted Answer

Our incredibly accommodating MOQ policy allows you to initiate an order with just a single set. This accessibility ensures that no barriers hinder your business aspirations, making the process seamless and convenient for all our esteemed clients.

Question 4

How does your company handle warranties?

Accepted Answer

Rest assured, each of our products undergoes a thorough 100% quality assurance process before leaving our facility. We proudly provide comprehensive warranties of 12 or 18 months, offering you complete peace of mind. Should any issues arise during this timeframe, we are dedicated to resolving them swiftly and efficiently, ensuring your satisfaction and support are our top priorities. warranty period: In the event of any quality issues not caused by human error, we will promptly supply replacemen

Question 5

Can you accept OEM orders?

Accepted Answer

Absolutely! We warmly welcome and eagerly encourage OEM/ODM orders, offering bespoke partnerships precisely tailored to your unique specifications and requirements. We support innovation and creativity, providing customized solutions that perfectly align with your vision and goals.

Question 6

What are the payment terms?

Accepted Answer

We are pleased to accept a diverse array of payment methods, including T/T, L/C, Western Union, Cash, and more. These options are meticulously designed to offer you the utmost convenience and flexibility, ensuring a smooth and hassle-free transaction process. Typically, we require a 30% deposit via T/T, with the remaining 70% balance due before shipment or upon the presentation of the B/L copy. For L/C transactions, 100% payment is expected at sight, streamlining the process and enhancing overal

Question 7

What are the packaging standards?

Accepted Answer

Our packaging standards are meticulously crafted to align with the product's capacity. Smaller items are securely encased in durable cartons, offering maximum protection and ensuring their safe transit to your desired destination. For larger items, we opt for robust pallets or sturdy wooden cases, ensuring the goods are meticulously shielded. This guarantees they remain safe and easily identifiable during transport, providing peace of mind and assurance throughout the journey.

Question 8

Why choose us?

Accepted Answer

1. For over a decade, Sanyu has been a beacon of excellence in China's industrial landscape, synonymous with unparalleled trust and quality, standing as a testament to our unwavering commitment. 2. Enjoy a seamless user experience with our intuitive and efficient operating system, which functions effortlessly with just a gentle touch, offering ease, precision, and satisfaction. 3. Our unwavering commitment to reliable performance is rooted in top-tier components, ensuring consistent and dependab

Question 9

What is your production capacity?

Accepted Answer

We take pride in our robust production capabilities, crafting an astounding 3000 sets on a monthly basis. In addition, we provide exceptional bespoke packaging solutions, meticulously tailored to meet your unique specifications. This ensures unparalleled flexibility and customization that perfectly supports and enhances your brand's distinctive identity and marketing efforts.

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