Do you provide spare parts after the warranty expires?

Yes, we offer spare parts supply with fast worldwide delivery via express shipping.

What languages does your customer service support?

Our support team communicates in English, Spanish, and Italian.

What certifications does the machine have?

The machine is CE certified and undergoes rigorous quality control testing before delivery.

15tons Crystal Tube Ice Machine for Industrial Use Tube Ice Making Maker Provide Packaging Machine

Name: 15tons Crystal Tube Ice Machine for Industrial Use Tube Ice Making Maker Provide Packaging Machine
Brand: Shandong Ecoice Refrigeration Co., Ltd.
SKU: 1962688072

Shandong, ChinaShandong Ecoice Refrigeration Co., Ltd.

US$36,240.00

1-4 Pieces

US$36,200.00

5+ Pieces

Sample price:US$36240.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

24 Hours on Line Service

Warranty

18 Months

Model NO.

ECOT15T

Ice Making

Flowing

Cooling Way

Air-cooled

Automation

Unit Structure

Integral

Machine Size

Medium

Ice Temperature

-5℃~-10℃

Ice Shape

Tube Ice

Application Fields

Food Processing

Certification

Condition

New

Refrigerant

R404A/R507

Ice Size

22mm, 28mm, 32mm, 35mm

Material

Stainless Steel 304/316L

Brand Name

Ecoice

Transport Package

Wooden Cases

Specification

2500*1800*3850mm

Trademark

ECOICE

Origin

China

Key features

24/7 Online Support: Technical support available 24 hours a day, 7 days a week.

2-Year Warranty: Comprehensive 2-year warranty coverage for all machines.

Fast Production Time: Standard models ship within 15 days; special models in 25 days.

CE Certified: Product meets CE safety and quality standards.

Advanced Technology: Uses famous brand spare parts for high quality and durability.

Multi-language Support: Support available in English, Spanish, and Italian.

Global Spare Parts Delivery: Fast replacement parts delivery worldwide via express shipping.

Rigorous Quality Control: Each machine undergoes strict testing before delivery.

Company profile

Product Certification

Shandong Ecoice Refrigeration Co., Ltd.

Shandong, China

Business Type: Manufacturer/Factory, Trading CompanyExport Year: 2017-11-01Nearest Port: QingDao, ShangHai, NingBoAverage Response Time: ≤4.00hTerms of Payment: LC, T/T, D/P, etc.International Commercial Terms(Incoterms): FOB, CFR, CIF, DDP, DAP, FCA, EXW

AI-Powered supplier vetting

SummaryShandong Ecoice Refrigeration Co., Ltd. is identified as a China-based trading company and manufacturer/factory supplying refrigeration products and HVACR spare parts. It reports professional refrigeration and air-conditioning R&D capabilities, 3D software design services, OEM/ODM support, and multiple customization options. The supplier states that it holds ISO9001:2000, ISO14000, RoHS, and UL certifications, although the provided information does not independently verify their current validity. Service controls include written procedures and records for corrective and preventive actions, complaint handling, supplier assessment, and quality assurance. Production information indicates three production lines, 50 staff-years of experience, and stated lead times of within 15 working days in some records, while another record states 2–3 months during peak season. No overseas showrooms, agents, branches, or offline trade-show participation are reported. Customer case information is not provided.

Supplier typeThe supplier is described as a trading company, with another record identifying it as both a trading company and manufacturer/factory. Its registered location is in Jinan, Shandong, China, and its associated-company industry is wholesale and retail. This indicates a trading-led business with stated manufacturing capability, but the relative scale of its own manufacturing operation is not established.

CertificationsThe company description states that its factory has been awarded ISO9001:2000, ISO14000, RoHS, and UL certificates. A TUV Rheinland audit record is also provided with a report period from July 6, 2026 to July 5, 2027, but the audit result is recorded as "0" without an explanatory interpretation. The certifications are therefore explicitly claimed, although the slices do not provide certificate numbers or scope details.

After-Sales capabilityThe supplier has documented and followed procedures for corrective and preventive actions and customer complaint handling, and it reports quality assurance in quality-control processes. However, it reports no overseas showroom, overseas agent or branch, offline trade-show participation, or overseas service countries. The evidence supports formal service-process capability but limited overseas service infrastructure.

R&D capabilityThe supplier explicitly reports a professional refrigeration and air-conditioning R&D team, 3D software design services, and the ability to provide customized OEM and ODM products. These statements support technical development and design capability, although no patent, laboratory, engineer-count, or completed innovation project evidence is provided.

Production capacityThe supplier reports three production lines, sample preparation for quality checks on request, and a workforce experience figure of 50. Lead-time information is inconsistent: one record states within 15 working days for both peak and off-season periods, while another states 2–3 months during peak season. Production capability is evidenced, but capacity and peak-season reliability cannot be judged conclusively.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. Its company description also states that its refrigeration and air-conditioning R&D team can supply customized OEM and ODM products, providing direct evidence of broad customization support.