What after-sales services are offered?

Services include fast replacement parts delivery worldwide, multi-language support, and weekly order status updates.

What is the ice output capacity?

Models range from 1T/24H to 30T/24H, suitable for various industrial applications.

2tons 5tons Industrial Grade Stainless Steel Tube Ice Machine for Edible Ice Production for Cool Drinks

Name: 2tons 5tons Industrial Grade Stainless Steel Tube Ice Machine for Edible Ice Production for Cool Drinks
Brand: Shandong Ecoice Refrigeration Co., Ltd.
SKU: 878090965

Shandong, ChinaShandong Ecoice Refrigeration Co., Ltd.

US$9,850.00

1-4 Pieces

US$9,800.00

5+ Pieces

Sample price:US$9850.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

24 Hours on Line Service

Warranty

2 Years

Model NO.

ECOT2T

Ice Making

Flowing

Cooling Way

Water-cooled

Automation

Unit Structure

Integral

Machine Size

Large

Ice Temperature

-5℃~-10℃

Ice Shape

Tube Ice

Application Fields

Supermarket Fresh

Certification

Condition

New

Ice Output

2t/24h

Ref.Capacity

12kw

Ice Size

22mm, 28mm, 32mm, 35mm

Refrigeration Capacity

15.3kw

Evaporation Temperature

-15℃

Transport Package

Wooden Case

Specification

Customized size

Trademark

ECOICE

Origin

China

Key features

Food Grade Stainless Steel: All ice contact parts use food grade stainless steel for safety.

Customizable Ice Sizes: Outer diameters available: 22mm, 28mm, 32mm, 35mm with adjustable inner diameter.

24/7 Technical Support: Engineers available online 24 hours for assistance and troubleshooting.

2-Year Warranty Coverage: Comprehensive 2-year warranty covering mechanical defects and parts.

PLC Intelligent Control: Full automatic production with intelligent PLC controller system.

Hard and Powderless Ice: Special method removes impurities ensuring hard, transparent tube ice.

Multi-Language Support: Support available in English, Spanish, and Italian for global clients.

Company profile

Product Certification

Shandong Ecoice Refrigeration Co., Ltd.

Shandong, China

Business Type: Manufacturer/Factory, Trading CompanyExport Year: 2017-11-01Nearest Port: QingDao, ShangHai, NingBoAverage Response Time: ≤3.47hTerms of Payment: LC, T/T, D/P, etc.International Commercial Terms(Incoterms): FOB, CFR, CIF, DDP, DAP, FCA, EXW

AI-Powered supplier vetting

SummaryShandong Ecoice Refrigeration Co., Ltd. is identified as a China-based trading company and manufacturer/factory supplying refrigeration products and HVACR spare parts. It reports professional refrigeration and air-conditioning R&D capabilities, 3D software design services, OEM/ODM support, and multiple customization options. The supplier states that it holds ISO9001:2000, ISO14000, RoHS, and UL certifications, although the provided information does not independently verify their current validity. Service controls include written procedures and records for corrective and preventive actions, complaint handling, supplier assessment, and quality assurance. Production information indicates three production lines, 50 staff-years of experience, and stated lead times of within 15 working days in some records, while another record states 2–3 months during peak season. No overseas showrooms, agents, branches, or offline trade-show participation are reported. Customer case information is not provided.

Supplier typeThe supplier is described as a trading company, with another record identifying it as both a trading company and manufacturer/factory. Its registered location is in Jinan, Shandong, China, and its associated-company industry is wholesale and retail. This indicates a trading-led business with stated manufacturing capability, but the relative scale of its own manufacturing operation is not established.

CertificationsThe company description states that its factory has been awarded ISO9001:2000, ISO14000, RoHS, and UL certificates. A TUV Rheinland audit record is also provided with a report period from July 6, 2026 to July 5, 2027, but the audit result is recorded as "0" without an explanatory interpretation. The certifications are therefore explicitly claimed, although the slices do not provide certificate numbers or scope details.

After-Sales capabilityThe supplier has documented and followed procedures for corrective and preventive actions and customer complaint handling, and it reports quality assurance in quality-control processes. However, it reports no overseas showroom, overseas agent or branch, offline trade-show participation, or overseas service countries. The evidence supports formal service-process capability but limited overseas service infrastructure.

R&D capabilityThe supplier explicitly reports a professional refrigeration and air-conditioning R&D team, 3D software design services, and the ability to provide customized OEM and ODM products. These statements support technical development and design capability, although no patent, laboratory, engineer-count, or completed innovation project evidence is provided.

Production capacityThe supplier reports three production lines, sample preparation for quality checks on request, and a workforce experience figure of 50. Lead-time information is inconsistent: one record states within 15 working days for both peak and off-season periods, while another states 2–3 months during peak season. Production capability is evidenced, but capacity and peak-season reliability cannot be judged conclusively.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. Its company description also states that its refrigeration and air-conditioning R&D team can supply customized OEM and ODM products, providing direct evidence of broad customization support.