CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs CertifiedExport Year: 3years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤0.84h
AI-Powered supplier vetting
SummaryThe supplier specializes in precision CNC engraving and milling machines and cutting machines, with established after-sales service. They lack significant innovation and overseas service capabilities. The supplier maintains a small team for export trade and has participated in trade shows. They offer OEM and ODM services but do not hold a national science and technology progress award. Their production capability is limited with only one production line and no in-stock service capacity.
Supplier typeThe supplier specializes in precision CNC engraving and milling machines, intelligent cutting machines, and metal fiber laser cutting machines.
CertificationsThe supplier does not have a national science and technology progress award.
After-Sales capabilityThey have a high standard of after-sales service, considered a gold standard in the industry.
R&D capabilityThe supplier lacks significant innovation capability, with no new products or SDK development in the past year.
Production capacityProduction capability is limited with only one production line and no in-stock service capacity.
Customization capabilityThe supplier offers customization from samples and designs and provides ODM services.
Product Q&A
Q:I knew nothing about this machine, what kind of machine i should choose?
A:
Just tell us your materials, thickness, size and processing demands, then we will give you best solutions and suggestions.
Q:If some problems happen to this machine during warranty period, what should I do?
A:
We will supply free parts during machine warranty period if machine have some problems. While we also supply free life long after-sales service. So any doubts, just let us know, we will give you solutions.
Q:When will delivery the machine after we got the down payment?
A:
Fastly delivery. Normally we need take 15-20 days for one set. Above 2 sets, we can negotiate.
Q:How do you provide after-sales services?
A:
You need confirm with our engineer in the group what the problem is, and our engineer will confirm with if can solve it by remote guidance, if cant solve it by remote video talking, then we will send the acceptable express for replacing parts for you quickly.