Question 1

Does the equipment shake?

Accepted Answer

All scissor-type equipment on the market will shake to a certain extent, referred to as deflection. However, this deflection is within the safe range, so you can operate it with confidence.

Question 2

What are the equipment dimensions?

Accepted Answer

All self-propelled equipment adopts standard dimensions. The listed height refers to the height when the guardrail is fully extended. The guardrail can be folded for low spaces or transportation. Customized dimensions are available upon request.

Question 3

What type of battery is used, and what is its capacity?

Accepted Answer

All batteries for self-propelled equipment are maintenance-free lead-acid batteries. Mini 4-meter models use 2 pieces of Chilwee 12V/80Ah batteries; mini 6-meter to 12-meter models use 4 pieces of 6V/200Ah batteries; and the 14-meter model uses 4 pieces of 6V/240Ah batteries.

Question 4

How long can the battery last?

Accepted Answer

Working time depends on usage frequency. Under normal conditions, it can work for a full day without issues. Fatigue test results show 120 frequent lifts and 2 hours of continuous travel.

Question 5

Can it be used indoors?

Accepted Answer

Indoor use depends on accessibility. If transported by elevator, check dimensions and load capacity (currently only applicable to the electrically driven 4-meter mini model). The wheels are made of polyurethane solid tires which will not cause wear to the floor.

Question 6

What is the ground clearance?

Accepted Answer

In the retracted state, ground clearance is 106 mm. In the lifted state with the pothole protection plate deployed, it is 29 mm. Therefore, elevated travel is not permitted on uneven ground.

Question 7

How long does it take to fully charge the battery?

Accepted Answer

Approximately 7 to 8 hours.

Question 8

What is the logistics lead time?

Accepted Answer

Within Shandong Province, delivery is usually the next day. Surrounding cities take about 2 days; transshipment locations take 3 to 4 days longer. Direct-delivery cities in Guangdong, Jiangxi, Hunan, and Hubei take about 4 days, and 6 to 7 days for transshipment. Remote areas require detailed communication.

Question 9

What is platform height? What is working height?

Accepted Answer

Platform height refers to the vertical distance from the foot platform to the ground when raised to maximum position. Working height refers to the vertical distance from the ground to the maximum reachable height by the worker's hands.

Question 10

What should I do if the customer receives damaged goods?

Accepted Answer

Inspect and accept goods immediately. For minor scratches, explain they are unavoidable during logistics. If the customer does not accept this, negotiate compensation. For serious damage, do not sign for receipt; otherwise, it is deemed acceptance and the logistics company will not be liable.

Question 11

What material is the equipment made of, and what are the dimensions of the scissor arms?

Accepted Answer

The equipment is manufactured from national standard Q355 and Q235 steel, which is sturdy and durable with a service life of more than 10 years.

Question 12

What is the delivery time?

Accepted Answer

Under normal circumstances, self-propelled equipment is in stock. If the factory has a large number of orders, the production lead time is usually 5 to 7 days. Urgent or priority delivery can be arranged.

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