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Factory 24h Video Support Rough Terrain Heavy Duty Electric Forklift 5 Ton
US$2,050.00
1 sets
Sample price:US$6000.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

24h Video Support

Warranty

2 Years

Model NO.

SEC25

Cab Location

Adjustable

Type

Electric Forklift

Power

AC Motor

Load Capacity

1T - 5T

Fuel

Electric

Load center

500mm

Lift height

3000~5000mm

Condition

New

Weight (Kg)

4150 Kg

Gradeability

15°

Showroom Location

Egypt, Canada, Turkey,

Min. Lifting Height

98 mm

Warranty of Core Components

2 Years

Overall Dimensions

2600*1225*2200 mm

Fork Width

122 mm

Video Outgoing-Inspection

Provided

Applicable Industries

Hotels, Garment Shops,

Core Components

Motor, Other

Fork Length

1070 mm

Travel Speed

0-12 Km/H

Power Souce

AC Motor

Transport Package

1. Standard Exported Plywood Case

Specification

2.5ton

Trademark

SDXG

Origin

Shandong, China

Production Capacity

300 Unit/Units Per Month

Key features

24h Video Support: 24-hour video support for after-sales service and technical assistance.
SGS Certified Factory: Direct factory in China with SGS certification ensuring quality standards.
2-Year Warranty: Comprehensive 2-year warranty covering core components and overall product.
OEM/ODM Accepted: Accepts various OEM and ODM orders to meet specific customization needs.
Global Agent Network: Agents on all continents since 2014, providing local support and solutions.
Quality Guarantee: Pre-production samples and final inspections ensure quality and efficient delivery.
Flexible Payment Terms: Accepts FOB, CFR, CIF, EXW, and other standard international trade terms.
Fast Lead Time: Average lead time within 15 workdays for both peak and off-season orders.

Company profile

Business Type: Manufacturer/FactoryAverage Response Time: ≤3.16h

AI-Powered supplier vetting

SummaryShandong Xianggong Machinery Manufacturing Co., Ltd. is a China-based manufacturer/factory located in Jining, Shandong. It reports established after-sales coverage, including at least two years of quality assurance and rapid response, and offers customized construction machinery, ODM, and OEM services. Export activity has continued for eight years, with exports representing 51%–70% of total sales and supported by both agency and self-operated export channels. However, the supplier reports no recent new products, no R&D patents, no overseas warehouses, showrooms, agents, or branches, and no participation in offline trade shows. Service capability procedures and complaint/CAPA records are not documented, while environmental assessment and recent fire-drill evidence are absent. Financial-year references are provided, but no financial performance evidence is available.
Supplier typeThe supplier explicitly identifies itself as a manufacturer/factory and a limited company operating in Jining, Shandong, China. This directly supports classification as a manufacturing supplier rather than only a trading intermediary.
After-Sales capabilityThe supplier states that it has a sound after-sales service system, provides at least two years of quality assurance, and offers rapid response intended to restore equipment operation quickly. However, the assessment indicates no written service procedures or followed records, while complaint handling and corrective/preventive action procedures exist without written records; service commitments are therefore positive but documentation is incomplete.
R&D capabilityThe supplier reports no new products in the past year and zero R&D patents, which are explicit limitations. It does have R&D design-input/output, review, verification, and validation documentation, uses AutoCAD and SolidWorks, and provides ODM services; these capabilities do not offset the stated lack of recent product innovation and patents.
Production capacityThe supplier is identified as a manufacturer/factory and reports eight years of exporting, export coverage of 51%–70% of total sales, and both agency and self-operated export channels. Finished products are checked by packing staff, but no broader production scale, capacity, equipment, or quality-control metrics are provided.
Customization capabilityThe supplier explicitly offers tailor-made construction machinery, flexible customization, ODM services, and an R&D responsibility focused on converting customer customization requirements. The availability of design documentation and CAD tools further supports an established customization process.

Product Q&A

Q:What is the warranty period for the forklift?
A:
We provide a 2-year warranty for the product and its core components.
Q:Do you accept OEM or ODM orders?
A:
Yes, we accept various OEM and ODM orders to support customizations.
Q:What is the average lead time for production?
A:
The average lead time is within 15 workdays, regardless of peak or off-season.
Q:How do you guarantee product quality?
A:
We conduct pre-production samples and final inspections before shipment to ensure quality.
Q:What after-sales services do you provide?
A:
We offer 24-hour video support to assist with any technical or operational issues.

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