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Good Service 24h Video Support Crawler Used Hydraulic Mini Digger Backhoe Excavator with CE
US$1,800.00
1 sets
Sample price:US$3000.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

24h Video Support

Warranty

2 Years

Model NO.

SE20

Type

Crawler Excavator

Usage

Special Excavator, Marine Excavator, Mining Excavator, GM Excavator

Bucket

Grab Shovel

Transmission

Hydraulic Transmission

Drive Type

Internal Combustion Drive

Bucket Capacity

0.1~0.5m³

Size

Small-Scale

Certification

CE, ISO9001: 2000, CE ISO EPA

Condition

New

Maximum Digging Depth

N/M

Hydraulic Pump Brand

Famous Brand

Hydraulic Cylinder Brand

Famous Brand

Unique Selling Point

High Digging Power

Warranty of Core Components

2 Years

Rated Speed

N/M

Hydraulic Valve Brand

Famous Brand

Max Digging Radius

N/M

Machinery Test Report

Provided

Machine Weight

1000 Kg

Engine Brand

Famous Brand

Moving Type

Crawler Excavator

Video Outgoing-Inspection

Provided

Marketing Type

Hot Product

Maximum Digging Height

N/M

Transport Package

1. Standard Exported Plywood Case2. Container

Specification

1110*1200*620mm

Trademark

SDXG

Origin

Shandong, China

Key features

24h Video Support: Professional after-sales service available 24 hours a day via video support.
Customizable Design: Color, configuration, and appearance can be customized to meet specific needs.
Core Warranty: 2-year warranty on core components, covering free accessories for quality issues.
CE & EPA Certified: Equipped with CE EURO 5 certification and EPA compliant engines.
Free Accessories: Free spare parts provided for any quality problems within the warranty period.
OEM/ODM Accepted: Factory accepts various OEM and ODM orders for custom machinery solutions.
One Free Bucket: Customers receive one standard bucket free of charge with purchase.
Fast Delivery: Enjoy fast delivery services with peak and off-season lead times within 15 days.

Company profile

Business Type: Manufacturer/FactoryAverage Response Time: ≤3.50h

AI-Powered supplier vetting

SummaryShandong Xianggong Machinery Manufacturing Co., Ltd. is a China-based manufacturer/factory located in Jining, Shandong. It reports established after-sales coverage, including at least two years of quality assurance and rapid response, and offers customized construction machinery, ODM, and OEM services. Export activity has continued for eight years, with exports representing 51%–70% of total sales and supported by both agency and self-operated export channels. However, the supplier reports no recent new products, no R&D patents, no overseas warehouses, showrooms, agents, or branches, and no participation in offline trade shows. Service capability procedures and complaint/CAPA records are not documented, while environmental assessment and recent fire-drill evidence are absent. Financial-year references are provided, but no financial performance evidence is available.
Supplier typeThe supplier explicitly identifies itself as a manufacturer/factory and a limited company operating in Jining, Shandong, China. This directly supports classification as a manufacturing supplier rather than only a trading intermediary.
After-Sales capabilityThe supplier states that it has a sound after-sales service system, provides at least two years of quality assurance, and offers rapid response intended to restore equipment operation quickly. However, the assessment indicates no written service procedures or followed records, while complaint handling and corrective/preventive action procedures exist without written records; service commitments are therefore positive but documentation is incomplete.
R&D capabilityThe supplier reports no new products in the past year and zero R&D patents, which are explicit limitations. It does have R&D design-input/output, review, verification, and validation documentation, uses AutoCAD and SolidWorks, and provides ODM services; these capabilities do not offset the stated lack of recent product innovation and patents.
Production capacityThe supplier is identified as a manufacturer/factory and reports eight years of exporting, export coverage of 51%–70% of total sales, and both agency and self-operated export channels. Finished products are checked by packing staff, but no broader production scale, capacity, equipment, or quality-control metrics are provided.
Customization capabilityThe supplier explicitly offers tailor-made construction machinery, flexible customization, ODM services, and an R&D responsibility focused on converting customer customization requirements. The availability of design documentation and CAD tools further supports an established customization process.

Product Q&A

Q:What is the warranty period for the excavator?
A:
We provide a 2-year warranty for core components. If there are any quality problems within this period, we will provide accessories for free.
Q:Can the excavator be customized?
A:
Yes, we support various customizations. Customers can customize the color, configuration, and appearance according to their own needs.
Q:What certifications does the machine have?
A:
The excavator holds CE, ISO9001: 2000, and EPA certifications. It is equipped with CE EURO 5 certified engines.
Q:What after-sales services are provided?
A:
We offer 24-hour video support, lifetime VIP service, and free spare parts for quality issues. We also provide user manuals and instructional videos.
Q:What are the payment methods accepted?
A:
We accept multiple payment methods such as TT (Telegraphic Transfer) and LC (Letter of Credit).

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