What is the lead time for delivery?

The average lead time is within 15 working days for both peak and off-peak seasons.

Can you handle OEM or ODM orders?

Yes, we warmly welcome agents and accept various OEM/ODM orders for excavators.

What free services are included with the purchase?

Free services include video chatting, user manuals, export packaging, one standard bucket, and combined shipping for other goods.

High Performance 24h Video Support Mini 1 Small Digger Crawler 1.5 Ton Excavator

Name: High Performance 24h Video Support Mini 1 Small Digger Crawler 1.5 Ton Excavator
Brand: Shandong Xianggong Machinery Manufacturing Co., Ltd.
SKU: 2240101445

Shandong, ChinaShandong Xianggong Machinery Manufacturing Co., Ltd.

US$1,800.00

1 sets

Sample price:US$3000.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

24h Video Support

Warranty

2 Years

Model NO.

SE20

Type

Crawler Excavator

Usage

Special Excavator, Marine Excavator, Mining Excavator, GM Excavator

Bucket

Grab Shovel

Transmission

Hydraulic Transmission

Drive Type

Internal Combustion Drive

Bucket Capacity

0.1~0.5m³

Size

Small-Scale

Certification

CE, ISO9001: 2000, CE ISO EPA

Condition

New

Maximum Digging Depth

N/M

Hydraulic Pump Brand

Famous Brand

Hydraulic Cylinder Brand

Famous Brand

Unique Selling Point

High Digging Power

Warranty of Core Components

2 Years

Rated Speed

N/M

Hydraulic Valve Brand

Famous Brand

Max Digging Radius

N/M

Machinery Test Report

Provided

Machine Weight

1000 Kg

Engine Brand

Famous Brand

Moving Type

Crawler Excavator

Video Outgoing-Inspection

Provided

Marketing Type

Hot Product

Maximum Digging Height

N/M

Transport Package

1. Standard Exported Plywood Case2. Container

Specification

1110*1200*620mm

Trademark

SDXG

Origin

Shandong, China

Key features

24/7 Video Support: 24-hour video support service for immediate technical assistance and troubleshooting.

2-Year Warranty: 2-year warranty covering 2 years or 3000 working hours with free accessory replacement.

Customizable Design: Customize color, configuration, and appearance according to specific customer needs.

CE & EPA Certified: Equipped with CE EURO 5 certification and EPA compliant engine for global standards.

Free Spare Parts: Free air express delivery for special parts if damaged during the warranty period.

OEM/ODM Accepted: Supports various OEM/ODM orders and custom engine or attachment options.

Factory Direct Price: Direct from Shandong Xianggong Factory with SGS certification and competitive pricing.

1 Free Standard Bucket: Complimentary standard bucket included with every machine purchase.

Company profile

Shandong Xianggong Machinery Manufacturing Co., Ltd.

Shandong, China

Business Type: Manufacturer/FactoryAverage Response Time: ≤3.15h

AI-Powered supplier vetting

SummaryShandong Xianggong Machinery Manufacturing Co., Ltd. is a China-based manufacturer/factory located in Jining, Shandong. It reports established after-sales coverage, including at least two years of quality assurance and rapid response, and offers customized construction machinery, ODM, and OEM services. Export activity has continued for eight years, with exports representing 51%–70% of total sales and supported by both agency and self-operated export channels. However, the supplier reports no recent new products, no R&D patents, no overseas warehouses, showrooms, agents, or branches, and no participation in offline trade shows. Service capability procedures and complaint/CAPA records are not documented, while environmental assessment and recent fire-drill evidence are absent. Financial-year references are provided, but no financial performance evidence is available.

Supplier typeThe supplier explicitly identifies itself as a manufacturer/factory and a limited company operating in Jining, Shandong, China. This directly supports classification as a manufacturing supplier rather than only a trading intermediary.

After-Sales capabilityThe supplier states that it has a sound after-sales service system, provides at least two years of quality assurance, and offers rapid response intended to restore equipment operation quickly. However, the assessment indicates no written service procedures or followed records, while complaint handling and corrective/preventive action procedures exist without written records; service commitments are therefore positive but documentation is incomplete.

R&D capabilityThe supplier reports no new products in the past year and zero R&D patents, which are explicit limitations. It does have R&D design-input/output, review, verification, and validation documentation, uses AutoCAD and SolidWorks, and provides ODM services; these capabilities do not offset the stated lack of recent product innovation and patents.

Production capacityThe supplier is identified as a manufacturer/factory and reports eight years of exporting, export coverage of 51%–70% of total sales, and both agency and self-operated export channels. Finished products are checked by packing staff, but no broader production scale, capacity, equipment, or quality-control metrics are provided.

Customization capabilityThe supplier explicitly offers tailor-made construction machinery, flexible customization, ODM services, and an R&D responsibility focused on converting customer customization requirements. The availability of design documentation and CAD tools further supports an established customization process.