What should I do if the received products have serious defects or damages?

If you receive products with damages or significant defects, we will offer the corresponding quantity of defective products for free in your next order, or you can deduct the cost of defective products from your next order.

Amazon Creative New Ceramic Mug High Temperature Resistant Water Cup Handheld Gift Christmas Ceramic Mug

Name: Amazon Creative New Ceramic Mug High Temperature Resistant Water Cup Handheld Gift Christmas Ceramic Mug
Brand: Zibo Seefy Light Industrial Products Co., Ltd.
SKU: 2128100802

Shandong, ChinaZibo Seefy Light Industrial Products Co., Ltd.

US$0.27

5,000 Pieces

Product specifications

Color

Product profile

Customization

Available

Capacity

12 oz

Material

Stone Ware

Cup Accessories

with Handle

Style

Simple

Age

Adult

Fancy

Printed

Usage

Daily Use, Promotion, Health Care

Color

Unicolor

Customized

Feature

Eco-Friendly

Property-1

BPA-Free

Property-2

Dishwasher Safe

Property-3

Microwave Safe

Property-4

Customizable

Transport Package

Egg Bulk Packaging/White Box

Specification

11oz/350ml

Trademark

Seefy

Origin

Zibo, China

HS Code

6911101900

Production Capacity

32000pieces/Day

Key features

Customization Options: Offers full customization including logos, colors, and designs with flexible options.

Eco-Friendly Material: Made from premium natural mineral materials with non-toxic, eco-friendly manufacturing.

High Temperature Resistance: Ceramic stone ware mugs designed to withstand high temperatures safely.

Multiple Safety Certifications: BPA-free, dishwasher safe, and microwave safe for daily use.

Strict Quality Control: 100% visual inspection with graded quality standards (AAA, A, AB) to minimize defects.

Fast Sample Shipping: Stock samples ship within 1-3 days; custom samples take 7-10 days.

Manufacturer Direct: Direct from Zibo Seefy with 7 production lines and 9 years of export experience.

Defect Replacement Policy: Free replacement or cost deduction for defective products in future orders.

Company profile

Quality AssuranceRaw-Materials TraceabilityQA/QC Inspectors100% Finished Products Inspection

Zibo Seefy Light Industrial Products Co., Ltd.

Shandong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 9 years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤7.32h

AI-Powered supplier vetting

SummaryThe supplier demonstrates broad customization, ODM and OEM capabilities, with two R&D engineers, recent new-product development, and documented design input, output, review, verification and validation materials. Production-related evidence lists ceramic mug manufacturing equipment and 10 quality inspectors, but no production volume is provided. RoHS certification and other raw-material testing evidence are reported. Service-management procedures exist, but several controls lack written records or formal approval details. Overseas service infrastructure is limited: no overseas warehouse, showroom, agents or branches, and no offline trade-show participation. Financial credibility cannot be established from the provided records because reported financial indicators are all zero. Quality-control test equipment is reported as zero, which is a stated capability weakness.

Supplier typeThe supplier appears to be a customizable ceramic-product manufacturer offering ODM and OEM services. Its listed equipment includes clay preparation, molding, handle making, glazing, firing and decoration processes, while it accepts multiple international quotation and payment terms; however, it reports no overseas warehouse, showroom, agents or branches.

CertificationsThe supplier reports RoHS certification and identifies other raw-material test-report capability. The provided information does not name additional certifications or provide certificate validity details.

Financial creditReported operating revenue, costs, profit, margins and current-ratio figures for the stated periods are all zero. These records do not establish positive financial performance or financial strength, so credibility cannot be favorably assessed from the supplied evidence.

R&D capabilityThe supplier reports new products within the past year, ODM services, two R&D engineers, and design documentation covering inputs, outputs, reviews, verification and validation. It can provide samples to customer requirements, although no SDK is available.

Production capacityProduction evidence lists a ceramic-mug product category and an integrated equipment set covering milling, clay making, molding, handles, glazing, firing, painting and decoration firing, supported by 10 quality inspectors. However, quality-control test equipment is reported as zero and no productivity quantity is provided.

Customization capabilityThe supplier explicitly offers customization from samples, designs, full customization, minor customization and flexible customization in both R&D and design-service records. This indicates broad customization coverage rather than a single limited option.

Client casesThe supplier explicitly states that it provides OEM services for well-known brands. No brand names, project details, product examples or independently verifiable case information are provided.

Product Q&A

Q:How long is the lead time for samples?

Typically, samples in stock can be shipped within 1-3 days, while custom samples take about 7-10 days.

Q:Is there a minimum order quantity (MOQ) for ceramic mug orders?

The MOQ for our white sublimation mugs, magic mugs, and inner color sublimation mugs in stock is 1000 pieces, while the MOQ for customizing other colors is 3000 pieces.

Q:Can logos, colors, or designs be customized?

Yes, logos can be customized with a minimum order quantity of 1000 pieces, colors with a minimum order quantity of 3000 pieces, and designs with a minimum order quantity of 5000 pieces. Prices may vary based on order quantity and design specifications, so please provide your specific requirements for detailed pricing.

Q:How can orders be placed and paid for?

Before placing an order, please confirm that we have provided a complete quotation based on your designs and requirements, and whether sampling or sample shipping is required. After confirming the samples, please pay the deposit for the order, and we will proceed with production.

Q:What are the differences between AAA, A, and AB grades?

Ceramic products are handmade and may have slight flaws and handcrafted traces. Our products undergo strict quality control and grading. Higher grades have lower defect rates. Typically, AAA grade has a pore black spot rate controlled within 1%, A grade is around 5%, and AB grade is around 25%-30%.