Question 1

Are your fans certified with international standards like CE, AMCA, or ATEX?

Accepted Answer

Yes. Our standard range is CE certified. We also offer AMCA-rated fans for performance assurance and ATEX/IECEx certified models for explosive atmospheres. Relevant certificates can be provided upon request.

Question 2

Do you comply with specific regional standards (e.g., AS/NZS in Australia, OSHA in the US)?

Accepted Answer

Our products are designed to meet major international standards. For specific regional requirements, please inform us of your country and application, and our engineers will confirm compliance or offer adapted solutions.

Question 3

What is your Minimum Order Quantity (MOQ)? Can I order a single unit for testing?

Accepted Answer

MOQ for standard fans is 1 unit. Sample orders are welcome. Please note that samples are charged and shipping costs apply. Customized designs may have higher MOQs.

Question 4

Do you support OEM/ODM manufacturing? Can we use our own logo and packaging?

Accepted Answer

Absolutely. We are experienced in OEM/ODM projects. All details including branding, packaging, and technical specifications can be customized under a confidentiality agreement.

Question 5

How do you handle customization requests? What information do I need to provide?

Accepted Answer

Please provide: 1) Required air flow & pressure; 2) Operating medium and temperature; 3) Voltage & frequency (e.g., 480V/60Hz); 4) Installation environment; 5) Any special standards. We will then offer a tailored quotation and design drawing for approval.

Question 6

What are your payment terms? Do you accept Letter of Credit (L/C)?

Accepted Answer

We offer flexible terms: T/T (30% deposit, 70% before shipment), L/C at sight are most common. Other terms can be negotiated for large orders.

Question 7

What is the lead time for production and shipping?

Accepted Answer

For standard models: 7-15 working days. For customized projects: 20-35 working days. Sea freight to major ports typically takes 20-40 days extra. We provide FOB, CIF, or DDP terms upon request.

Question 8

Can you ship to my country (port of destination)? Who handles customs clearance?

Accepted Answer

We export worldwide. Under FOB/CIF terms, we deliver to the destination port, and the buyer handles import clearance. For DDP terms, we manage door-to-door delivery (subject to feasibility).

Question 9

Do you provide installation manuals, 3D models, or CAD drawings?

Accepted Answer

Yes. Downloadable PDF manuals and 2D CAD drawings (DWG/DXF) are available for most models. 3D models (STEP/IGS) can be provided upon request to facilitate your system integration.

Question 10

Can I visit your factory? Do you have case studies or references from my region?

Accepted Answer

Factory audits and visits are welcome by appointment. We have served clients in North America, Europe, Southeast Asia, and the Middle East. We can share non-confidential case studies upon request.

Question 11

How do you ensure quality control during production?

Accepted Answer

We implement a strict QC system with raw material inspection, in-process checks (like dynamic balancing test), and final performance testing. We can arrange third-party inspection (e.g., SGS) before shipment.

Product profile

Customization

Material

Usage

Model NO.

Flow Direction

Pressure

Certification

Air Flow

Total Pressure

Temperature

Application

Motor Type

Explosion Proof Grade

Motor Power

Voltage

Frequency Range

Motor Protection Grade

Insulation Class

Temperature Rise

Outlet Diameter

Connection Type

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

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