Question 1

What brand of engine do your skid steer loaders use?

Accepted Answer

We offer various engine options to meet different emission standards, ensuring smooth customs clearance and maintenance worldwide.

Question 2

Is this machine suitable for working in narrow spaces?

Accepted Answer

Absolutely. The greatest advantage of a skid steer loader is its zero-radius turning. Our compact design is ideal for indoor demolition, landscaping, and narrow construction sites.

Question 3

Are your skid steer loaders wheeled or tracked?

Accepted Answer

We offer both Wheeled Skid Steer Loaders and Compact Track Loaders (CTL). Wheeled models are faster and best for hard surfaces, while tracked models provide superior traction and low ground pressure for muddy or uneven terrain.

Question 4

What is the warranty period? What if parts get damaged?

Accepted Answer

We provide a 1-year warranty. During the warranty period, non-human-damaged parts will be replaced and shipped to you free of charge via express.

Question 5

How do you handle after-sales service for international buyers?

Accepted Answer

We provide detailed video tutorials and 24/7 online technical support. Furthermore, since we use internationally recognized brands for hydraulic pumps, valves, and engines, replacement parts and maintenance services are easily accessible locally.

Question 6

What is the MOQ? Do you accept OEM customization?

Accepted Answer

Our MOQ is 1 unit. We warmly welcome OEM orders and can customize the color, branding/logo, and specific configurations according to your requirements.

Question 7

What are the packaging and shipping methods?

Accepted Answer

For single units, we typically use fumigation-free wooden crates or steel frames. For bulk orders, we utilize container loading with professional reinforcement to ensure safety during transit.

Question 8

How should I choose between the tracked and wheeled versions?

Accepted Answer

If your work surfaces are mostly concrete/asphalt or require frequent road travel, choose Wheeled (lower maintenance, faster). If you work on mud, grass, sand, or slopes, Tracked is better (prevents sinking, superior traction).

Question 9

Can we conduct a video inspection before shipment?

Accepted Answer

Very welcome! We can show you the testing process, exterior details, attachment installation, and container loading of your specific machine through a live video call.

Question 10

Does your factory have relevant export certifications?

Accepted Answer

Our factory is ISO9001 certified. Our skid steer loaders have obtained CE certification, and select models meet EPA and Euro V emission standards. Our products are exported to North America, Europe, Australia, and many other regions.

Question 11

What is your typical lead time?

Accepted Answer

We usually have standard configuration machines in stock, which can be shipped within 7-10 days. For bulk customized orders, the lead time is typically between 20 and 30 days.

Question 12

Are you looking for regional dealers? What are the benefits for dealers?

Accepted Answer

Yes, we are actively seeking long-term partners worldwide. As an authorized dealer, you will benefit from competitive pricing, priority shipping, free spare parts support, and marketing material assistance.

Question 13

How is the machine secured inside the container?

Accepted Answer

We secure the machines to the container floor using high-strength steel wire ropes and wooden chocks. The tracks or wheels are locked, and attachments are reinforced separately to ensure no movement occurs during maritime transport.

Question 14

Are your skid steer loaders suitable for the rental business?

Accepted Answer

Absolutely. Our design focuses on durability and ease of maintenance. The robust structure and intuitive control logic allow non-professional operators to learn quickly, and the low maintenance costs ensure a high ROI for rental companies.

Question 15

Do the machines come with physical nameplates and CE marks for the EU market?

Accepted Answer

Yes, all machines exported to the EU feature standardized metal nameplates indicating the model, serial number, production date, and CE mark, ensuring compliance with local regulatory requirements.

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