Question 1

Do you accept OEM customization?

Accepted Answer

Yes, we warmly welcome OEM orders and can customize the color, branding/logo, and specific configurations.

Question 2

What is the MOQ?

Accepted Answer

The MOQ is 1 unit.

Question 3

Do you have CE certification?

Accepted Answer

Yes, our excavators are CE certified and comply with EU export standards.

Question 4

What is the warranty period? What if parts get damaged?

Accepted Answer

We provide a 1-year warranty. During the warranty period, non-human-damaged parts will be replaced and shipped to you free of charge via express.

Question 5

What are the packaging methods?

Accepted Answer

Single units use fumigation-free wooden crates or steel frames. Bulk orders use container loading with professional reinforcement.

Question 6

Can we conduct a video inspection before shipment?

Accepted Answer

Very welcome! We can show you the testing process and machine details through a live video call.

Question 7

Is daily maintenance complicated?

Accepted Answer

It's simple. The engine hood opens fully for easy access to check oil, filters, and the hydraulic system.

Question 8

Is the machine difficult to operate? Can a novice learn?

Accepted Answer

The controls are very intuitive; basic operation can usually be mastered in minutes. We also provide video tutorials.

Question 9

What attachments do you provide?

Accepted Answer

We provide hydraulic breakers, augers, wood grapples, rakes, rippers, and various sizes of buckets.

Question 10

Is it easy to change attachments?

Accepted Answer

Very easy. With our optional Quick Hitch, you can switch attachments in just a few seconds.

Question 11

Are you looking for overseas agents?

Accepted Answer

Yes, we are actively seeking global partners. Agents enjoy more competitive pricing and prioritized technical support.

Question 12

Do you support installment payments?

Accepted Answer

Currently, we accept full payment or deposit+balance. For long-term key accounts, we can negotiate more flexible payment terms.

Question 13

How long is the lead time from order to shipment?

Accepted Answer

Standard models in stock ship within 7 days; customized OEM orders usually take 15-25 days.

Question 14

Why is your pricing more competitive?

Accepted Answer

Because we are a direct manufacturer. We eliminate middlemen and benefit from a mature supply chain in China's machinery hub (Jining).

Product specifications

Emission Standard

Product profile

Customization

After-sales Service

Warranty

Model NO.

Type

Usage

Bucket

Transmission

Drive Type

Bucket Capacity

Size

Certification

Condition

Bucket Width

Boom Length

Stick Length

Gradeability

Power Type

Maximum Digging Depth

Maximum Digging Height

Maximum Unloading Height

Chassis Width

Walking Speed

Rotation Angle

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

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