Question 1

How can we trust your company?

Accepted Answer

We have many years of experience in the steel industry. You are welcome to visit our premises or verify our credentials in any way you see fit. Additionally, you can place orders through the Made-in-China platform, which provides trade assurance services to fully protect your payment security.

Question 2

How do you guarantee the quality?

Accepted Answer

We ensure quality through the following measures:
1.We hold international certifications including ISO9001, SGS, and CE.
2.Pre-production samples are provided for confirmation before mass production, and a final inspection is carried out before shipment.
3.Third-party inspection agencies are also accepted.

Question 3

How are your product prices determined?

Accepted Answer

Our product prices fluctuate with the periodic changes in raw material costs. We encourage you to contact us anytime via online chat, WeChat, or WhatsApp and we will respond within 24 hours. Please provide your requirements and specifications: steel grade, dimensions, quantity, and destination port, and we will calculate the best price for you promptly.

Question 4

Can I visit your factory?

Accepted Answer

Certainly. We warmly welcome global customers to visit our facilities. However, please note that some of our factories are not open to the public at certain times. We appreciate your understanding

Question 5

Can you send samples?

Accepted Answer

Yes, we can send samples worldwide. The samples themselves are free of charge, but the shipping costs will be borne by the customer.

Question 6

How long is your delivery time?

Accepted Answer

Typically, our delivery time ranges from 15 to 45 days. For exceptionally large orders or special circumstances, the delivery time may be extended.

Question 7

What are the packaging methods for steel products?

Accepted Answer

Our steel products are usually packed in bundles. For products with special requirements, such as stainless steel sheets, we use additional moisture-proof and anti-rust materials (e.g., plastic film, rust-preventive paper) to protect the steel from damage or corrosion during transportation and storage.

Question 8

What payment methods do you accept?

Accepted Answer

We generally accept T/T (telegraphic transfer), payment against B/L (bill of lading), and documentary collections such as D/P and D/A. We can also discuss more flexible payment arrangements based on specific situations.

Question 9

Can you customize steel plates?

Accepted Answer

Yes, we can customize the length, thickness, and width of steel plates. For processing customization, we can also perform pre-treatment, change paint brands, adjust film thickness, and modify sandblasting grades according to your requirements.

Question 10

What is your monthly supply capacity?

Accepted Answer

Our monthly supply capacity is 200,000 tons.

Product profile

Customization

Alloy

Certification

Technique

Type

Standard

Length

Thicknees

Width

MOQ

Processing Service

Tolerance

Delivery Time

Transport Package

Specification

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

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