Question 1

Can you customize rubber seals based on my drawings or samples?

Accepted Answer

Yes, we offer a full range of OEM and ODM customization services for rubber seals. We can produce custom parts strictly according to your 2D/3D drawings, physical samples, or specific design requirements. Our professional engineering team will provide material selection, design optimization, and mold making services for your customized projects.
We can also recommend materials and designs for you based on the product's operating conditions.

Question 2

What rubber materials are available for your seals to choose from?

Accepted Answer

We offer a full range of rubber materials, including:
- Nitrile rubber (NBR): Excellent oil resistance, widely used in automotive oil seals
- EPDM: Excellent weather resistance, ozone resistance, and heat resistance, suitable for outdoor applications
-Silicone rubber (Si): excellent high and low temperature resistance, providing food grade and medical grade 
- Fluororubber (FKM): Excellent chemical resistance and high temperature resistance, suitable for extrem

Question 3

What is the delivery time for samples and mass production?

Accepted Answer

-Standard spot products: shipped within 24-48 hours after payment confirmation
-Customized samples: 3-7 working days after confirmation of drawings and materials
-Customized mass production: 10-20 working days after sample approval and order confirmation. The delivery time can be adjusted according to your order quantity and project urgency.

Question 4

Are you a trading company or a manufacturing enterprise?

Accepted Answer

We integrate industry and trade. We have our own production base, mature engineering and technical personnel, and a mold manufacturing workshop.

Question 5

What payment methods do you accept?

Accepted Answer

We accept flexible payment methods for domestic and international orders:
- Wire transfer (T/T): 30% deposit in advance, 70% balance to be paid before shipment.
-Long term partners can negotiate other payment methods.

Question 6

What certifications do you have for your rubber seal products?

Accepted Answer

Our factory and products have passed multiple international authoritative certifications, including:
- IATF 16949:2016 Automotive Quality Management System Certification
- ISO14001:2015 Environmental Management System Certification
- ISO45001:2018 Occupational Health and Safety Management System Certification
- Compliant with EU RoHS and REACH standards
- Food-grade silicone products have obtained FDA food contact material certification. We can provide a full set of certification documents and t

Question 7

Do you provide warranty for your rubber seal products?

Accepted Answer

Yes, all of our rubber seal products come with a 12-month warranty from the date of delivery. During the warranty period, if the product has quality issues due to manufacturing defects on our end, we will provide free replacement or refund services. For products used under special working conditions, we can provide customized warranty services according to project requirements.

Question 8

How is the price of customized rubber parts calculated?

Accepted Answer

The price of customized rubber parts is calculated based on the following factors:
1.The material, size, weight, and structural complexity of the parts
2.Mold opening cost and mold requirements
3.Order quantity and production process difficulty
4.Surface treatment, certification, and packaging requirements. Please send us your detailed drawings and order requirements, and we will provide you with an accurate and competitive quotation within 24 hours.

Question 9

How many years of experience does your company have in the rubber seal manufacturing industry?

Accepted Answer

We have over 15 years of professional manufacturing experience in the rubber seal industry, equipped with a professional R&D team and mold manufacturing workshop. We have established long-term cooperative relationships with many well-known automotive and industrial machinery brands around the world, and have rich experience in customized rubber seal projects in various industries. We look forward to becoming your long-term reliable partner in China.

Question 10

Can you provide samples for testing before bulk ordering?

Accepted Answer

Yes, we can provide standard size samples of this product, and you only need to bear the shipping cost. For customized size samples, we will charge a reasonable sample fee, which can be refunded when ordering in bulk.

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