CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 4 years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤3.59h
AI-Powered supplier vetting
SummaryThe supplier specializes in manufacturing and processing machinery with a strong export focus, primarily serving Southeast Asia and the Mideast. They offer comprehensive customization and 3D software design services, indicating significant innovation capabilities. However, there is a lack of certification for management systems, which may impact compliance credibility. Despite having no overseas warehouse or showroom facilities, the supplier has a well-defined customer complaint handling process. Their production capacity is supported by five production lines, and they maintain an in-stock service capability, suggesting solid production infrastructure.
Supplier typeThe supplier operates as a combined entity, engaging in manufacturing and processing machinery.
CertificationsThe supplier lacks any management system certifications.
After-Sales capabilityThe supplier has a clear procedure and records for handling customer complaints effectively.
R&D capabilityThe supplier offers ODM and OEM services and has developed new products in the past year, indicating strong innovation capabilities.
Production capacityThe supplier operates five production lines with a significant annual output, demonstrating robust production capability.
Customization capabilityThe supplier provides extensive customization services, including full and flexible customization, supported by 3D design services.
Client casesThe supplier's products are distributed across multiple international markets, reflecting a wide customer base.
Product Q&A
Q:How long does it take to get a quotation?
A:
We usually reply within 24 hours after receiving your inquiry. For urgent requests, please call or email us for priority handling.
Q:What is the warranty period?
A:
All products come with a one-year guarantee. Within this period, damaged parts due to non-artificial reasons are replaced free of charge via air-mail or express. After one year, spare parts are charged at cost price.
Q:What are the payment terms?
A:
Payment requires a 50% initial deposit upon placing the order, with the remaining 50% balance due before shipment.
Q:How can you ensure machine quality?
A:
Shilong is a mature brand with 30 years of experience. We strictly follow ISO9001:2008 standards and meet CE requirements. Our machines operate successfully in over 20 countries.
Q:Is there any discount on the machine price?
A:
Our prices are reasonable factory-direct rates. We welcome cooperation and encourage contacting our sales team for the best pricing.