Question 1

Are you a factory or trading company?

Accepted Answer

We are a factory specializing in custom plastic injection molding parts, together with rubber parts and after-treatment of plastic parts such as painting, printing, assembly etc.

Question 2

What info do you need if I want to get a quote for a custom plastic part?

Accepted Answer

3D drawing in IGS/STEP/X-T format is preferred. Otherwise as long as other format can provide equivellent info, it would be fine too, such as CAD drawing with weight info provideded, or samples sent to us for checking. Also please state other related info such as what quantity you need, if there are any special requirements such as painting, printing, assembly etc.

Question 3

What material you can handle?

Accepted Answer

We can make plastic parts in various kind of materials such as PC/PP/ABS/Nylon/PA6/PA66/TPE/PVC/PBT/Nylon with Glass Fiber/Polycarbonate with Glass Fiber/AS/PS etc and subber parts in NBR/Silicone etc.

Question 4

I have a custom plastic part to make, I have the design but I am not familar with injection so I am not sure if this part may shrink or not working with injection, can you advise?

Accepted Answer

YES, we have an engineering team who is not only familar with part design but also familar with injection feasiblity, once we receive the drawing, we will check the feasiblity for injection and potential problems in the design. For example, if the part is designed with unnecessary plastic which will not only add cost but also cause sink parts at the surface of the part, we will feedback you before proceeding.

Question 5

What colors can you do with my plastic part?

Accepted Answer

We can make any color that is in Pantone and RAL color system.

Question 6

What's your lead time for mold and for production?

Accepted Answer

Usually we can send samples in 30-35 days from mold order. Production lead time is 2 to 8 weeks depending on order size.

Question 7

What's the mold life gurantee?

Accepted Answer

We provide lifetime gurantee. For example, usually a mold would start to age after like 500,000 shots, but if quantity can reach this level, we will make a new mold at our expense to keep the stable production going on. So you pay mold cost once and we will be responsible for all production from this model.

Question 8

Is mold our property after we pay it in full?

Accepted Answer

Yes, mold is the customer's property after the customer pays it in full. We only keep it well in house to serve the customer's production needs. The mold won't be changed unless with customer's permission. We will not produce from this mold for any third party unless we have the customer's permission.

Question 9

What's your delivery terms?

Accepted Answer

It's EXW price for air shipment and FOB Ningbo for sea shipment. Ningbo is our nearest port as we are located in Ningbo, we can also coordinate to ship to other ports or locations if needed with negotiable price.

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