Question 1

What manufacturing services does Shun Hing provide?

Accepted Answer

We offer comprehensive manufacturing services including precision tooling, plastic injection molding, machining parts, product assembly, In-Mold Labeling (IML), surface treatment, and complete project management from design to delivery.

Question 2

What certifications does Shun Hing hold?

Accepted Answer

We are certified to ISO 9001:2015, IATF 16949:2016, and ISO 13485:2016 standards, ensuring the highest quality for automotive, medical, and general manufacturing applications.

Question 3

How long is the tooling development time?

Accepted Answer

Tooling development typically takes 4-8 weeks depending on complexity. Simple molds: 4-5 weeks, complex multi-cavity molds: 6-8 weeks. We provide regular progress updates throughout the development process.

Question 4

What is your production capacity?

Accepted Answer

We can produce up to 80 molds per month and more than 10 millions plastic part subject to the size of the produce. We also operate 5 assembly lines with 120 skilled workers, producing an average of 150,000 products per month.

Question 5

What is your production leading time?

Accepted Answer

Standard production lead time is 2-3 weeks for injection molded parts after tooling completion, and 3-4 weeks for complete assembly projects. Rush orders can be accommodated with 1-2 week delivery upon request.

Question 6

What are your payment terms?

Accepted Answer

T/T or L/C at sight. For tooling: 50% deposit upon order confirmation, 30% at first trial, 20% upon approval. For production: 30% deposit to start production, 70% balance before shipment.

Question 7

Do you provide design and engineering support?

Accepted Answer

Yes, we have over 100 engineering and technical personnel providing comprehensive ME design, DFM optimization, prototyping services, and design for manufacturing consultation from concept to production.

Question 8

What materials can you work with?

Accepted Answer

We work with a wide range of plastics including ABS, PC, PA, POM, TPU, as well as engineering plastic, such as PESU, COC, PEEK, PCTG and medical-grade materials. We can recommend optimal materials based on your application requirements.

Question 9

What is your minimum order quantity (MOQ)?

Accepted Answer

For plastic injection molding, we can accommodate orders as low as 100-200 pieces, with setup costs distributed equally across each part. For assembly products, we prefer a minimum of 3,000 pieces to ensure cost efficiency and optimal production scheduling.

Question 10

Do you offer samples, and what is the cost?

Accepted Answer

As we specialize in custom, non-standard parts, we cannot provide exact samples from existing inventory. However, we offer prototype development services at reasonable costs, allowing you to validate design and functionality before committing to production tooling.

Question 11

Do you have any exclusivity or confidentiality agreements?

Accepted Answer

Yes, we can sign Non-Disclosure Agreements (NDAs) and confidentiality agreements with all clients to protect your intellectual property and proprietary designs. We understand the importance of maintaining strict confidentiality in competitive markets.

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