Question 1

What manufacturing services does Shun Hing provide?

Accepted Answer

We offer comprehensive manufacturing services including precision tooling, plastic injection molding, machining parts, product assembly, In-Mold Labeling (IML), surface treatment, and complete project management from design to delivery.

Question 2

What industries do you serve?

Accepted Answer

We specialize in healthcare products, medical devices (ISO 13485 certified), automotive components (IATF 16949 certified), household electronics, portable electronic products, earphones, and precision industrial components.

Question 3

What certifications does Shun Hing hold?

Accepted Answer

We are certified to ISO 9001:2015, IATF 16949:2016, and ISO 13485:2016 standards, ensuring the highest quality for automotive, medical, and general manufacturing applications.

Question 4

How long is the tooling development time?

Accepted Answer

Tooling development typically takes 4-8 weeks depending on complexity. Simple molds: 4-5 weeks, complex multi-cavity molds: 6-8 weeks. We provide regular progress updates throughout the development process.

Question 5

What is your mold life expectancy and warranty?

Accepted Answer

Our precision molds are designed for extended life cycles. Standard warranty is 500,000 shots for production molds. We provide comprehensive maintenance support and can extend mold life through our professional maintenance services.

Question 6

What is your production capacity?

Accepted Answer

We can produce up to 80 molds per month and more than 10 millions plastic part subject to the size of the produce. We also operate 5 assembly lines with 120 skilled workers, producing an average of 150,000 products per month.

Question 7

How do you ensure consistent quality?

Accepted Answer

We use Full Automatic CMM measurement systems, RFID tracking throughout production, and all servo motor injection machines for stable quality. Over 99% of our injection machines are imported from Japan, achieving 0.01mm stroke accuracy.

Question 8

What is your production leading time?

Accepted Answer

Standard production lead time is 2-3 weeks for injection molded parts after tooling completion, and 3-4 weeks for complete assembly projects. Rush orders can be accommodated with 1-2 week delivery upon request.

Question 9

What are your trade terms?

Accepted Answer

Ex-works Dongguan, FOB Shenzhen, FOB Hong Kong. We can accommodate various shipping arrangements based on customer requirements.

Question 10

What are your payment terms?

Accepted Answer

T/T or L/C at sight. For tooling: 50% deposit upon order confirmation, 30% at first trial, 20% upon approval. For production: 30% deposit to start production, 70% balance before shipment.

Question 11

What documents do you provide for shipment?

Accepted Answer

Commercial Invoice, Packing List, Certificate of Origin, Quality Inspection Report, and any specific certificates required for your industry (medical device certificates, automotive compliance documents, etc.).

Question 12

Do you provide design and engineering support?

Accepted Answer

Yes, we have over 100 engineering and technical personnel providing comprehensive ME design, DFM optimization, prototyping services, and design for manufacturing consultation from concept to production.

Question 13

Can you handle complete turnkey projects?

Accepted Answer

Absolutely. We provide one-stop solutions including product design, prototyping, tooling, injection molding, surface treatment, assembly, and supply chain management for complementary components like metal parts, adhesives, and PCBA.

Question 14

What project management support do you offer?

Accepted Answer

We assign dedicated project managers who coordinate all aspects from initial design through final delivery, providing regular updates, managing timelines, and ensuring quality standards throughout the project lifecycle. However, please keep in mind that we can only provide Mechanical Engineering support in house, while we can assist and coordinate for you on other areas.

Question 15

What materials can you work with?

Accepted Answer

We work with a wide range of plastics including ABS, PC, PA, POM, TPU, as well as engineering plastic, such as PESU, COC, PEEK, PCTG and medical-grade materials. We can recommend optimal materials based on your application requirements.

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Certification

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