Question 1

When is the delivery or lead time?

Accepted Answer

Timely delivery is our promise! Depending on your order specifications, anticipate a swift delivery time ranging from as little as 5 days to a maximum of 30 days for a single piece of equipment. For comprehensive assembly line orders, expect delivery within 30 to 90 days, ensuring your operations stay on schedule.

Question 2

Is there a minimum quantity to place an order?

Accepted Answer

Absolutely not! With us, you can start with flexibility. Order just one set of any of our products, and experience our industry-leading solutions with no minimum quantity restrictions.

Question 3

How about the payment way?

Accepted Answer

We offer a transparent payment process. Secure your order with a 40% down payment and settle the remaining 60% before the dispatch of your machinery. Bank details will be provided for your convenience and peace of mind.

Question 4

What is the mode of delivery?

Accepted Answer

We provide flexible and convenient delivery options tailored to your needs. While customers manage delivery and insurance, we offer seamless arrangements for shipping by sea or air, ensuring your products reach you efficiently.

Question 5

What is the power supply requirement?

Accepted Answer

Our solutions are tailored to your needs, offering customization in power supply requirements. Whether it's 220v single phase or 110v single phase, we've got you covered. Explore more options with our flexible configurations: 380v three-phase or 220v three-phase, among others, designed to meet your specific operational needs.

Question 6

What about the shipment packing?

Accepted Answer

We ensure superior protection for our shipment with our standard export packing materials. In Europe and Australia, we utilize fumigated wooden cases. For North and South America, and Africa, we offer three-ply or fumigated wooden cases. For Asia, choose between wooden cases or three-ply wooden cases, prioritizing safety and integrity.

Question 7

Who is going to install the equipment?

Accepted Answer

Experience seamless installation with us! Typically, buyers visit our factory for comprehensive training and installation. However, if preferred, our experts can visit your factory. Simply cover the return airfare and lodging, and we'll handle the rest.

Question 8

How about the after sales service?

Accepted Answer

Our commitment to excellence extends beyond the sale. We offer robust maintenance support for any equipment issues. If under warranty, we replace and repair faulty parts at no cost, with the buyer covering only shipping or air charges. We strive to dispatch stocked replacement parts within a day, ensuring minimal disruption.

Question 9

Do you have local factory service points in Southeast Asia?

Accepted Answer

Yes, we do! Benefit from our strategic local services in Indonesia and Thailand, offering rapid response times, on-site support, guaranteed spare parts, native language communication, and a worry-free operation to keep your downtime at bay. Indonesia Address: Jalan: iman bonjol ruko Center plaza /ruko WR blok c no 2 .3 (dh karawaci)tangerang Thailand Address: 49 Si Wa Pha Sawatdee - Ekachai Rd., Na Di Subdistrict, Mueang Samut Sakhon District, Samut Sakhon 74000

Product profile

Customization

After-sales Service

Warranty

Model NO.

Type

Automatic Grade

Material Type

Filling Valve Head

Feed Cylinder Structure

Dosing Device

Filling Principle

Packaging Container Lifting Structure

Structure

Packaging

Packaging Material

Full Customization

Own Factory

Weight

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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