Question 1

When is the delivery or lead time?

Accepted Answer

Our delivery schedule is tailored to your order requirements: A single device will be dispatched within approximately 5 to 30 days, while the complete assembly line will be ready for shipment in about 30 to 90 days, ensuring a smooth and efficient process tailored to your needs.

Question 2

Is there a minimum quantity to place an order?

Accepted Answer

Absolutely not! You have the flexibility to order as little as one set of any product, allowing you to enjoy our innovative solutions without any constraints.

Question 3

How about the payment way?

Accepted Answer

We offer a seamless payment process, accepting TT with a convenient 40% down payment, while the remaining 60% is due before shipment. Our bank details will be provided for a smooth transaction.

Question 4

What is the mode of delivery?

Accepted Answer

The delivery and insurance arrangements are your responsibility, ensuring that you have full control over the process. We are delighted to assist in organizing the necessary logistics, whether by sea or air, to suit your preferences.

Question 5

What is the power supply requirement?

Accepted Answer

We offer unparalleled flexibility, customizing power supply options according to your specific requirements, be it 220v 1phase or 110v 1phase. Additionally, we cater to 380v 3phase or 220v 3phase, among other specifications, ensuring compatibility with your operational needs.

Question 6

What about the shipment packing?

Accepted Answer

Our commitment to safety and quality is reflected in our use of standard export packing materials. For Europe and Australia, we employ fumigated wooden cases. In North and South America, as well as Africa, we utilize either three-ply or fumigated wooden cases. In Asia, options include wooden or three-ply wooden cases, ensuring optimal protection for your shipment.

Question 7

Who is going to install the equipment?

Accepted Answer

Typically, our buyers visit our factory for comprehensive equipment training and installation guidance; however, we are more than willing to travel to your factory if preferred. You would only need to cover the return air ticket and lodging expenses for our team.

Question 8

How about the after sales service?

Accepted Answer

Our exceptional after-sales service offers maintenance support to resolve any equipment issues. If your equipment is under warranty, we provide complimentary replacement or repair of faulty parts, with only shipping or air charges as your responsibility. We pride ourselves on prompt service, dispatching in-stock parts within 1 day.

Question 9

Do you have local factory service points in Southeast Asia?

Accepted Answer

Yes, we provide local services in Indonesia and Thailand, offering fast response, on-site support, guaranteed spare parts, native language communication, and minimized downtime for your peace of mind. Indonesia Address: Jalan: Iman Bonjol Ruko Center Plaza / Ruko WR Blok C No. 2 .3 (Dh Karawaci) Tangerang Thailand Address: 49 Si Wa Pha Sawatdee - Ekachai Rd., Na Di Subdistrict, Mueang Samut Sakhon District, Samut Sakhon 74000

Product profile

Customization

After-sales Service

Warranty

Model NO.

Type

Automatic Grade

Material Type

Filling Valve Head

Feed Cylinder Structure

Dosing Device

Filling Principle

Packaging Container Lifting Structure

Structure

Packaging

Packaging Material

Full Customization

Own Factory

Weight

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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