Question 1

When is the delivery or lead time?

Accepted Answer

Tailored to your specific order, our delivery schedule is flexible: anticipate a prompt shipment of single devices within 5 to 30 days. For an entire assembly line, expect a comprehensive delivery window of 30 to 90 days, all designed for your convenience.

Question 2

Is there a minimum quantity to place an order?

Accepted Answer

Absolutely not! At Quanzhou Shunkai Automation, we cater to your specific needs, allowing you to order as little as just one set of any of our premier products.

Question 3

How about the payment way?

Accepted Answer

We offer a secure and straightforward payment process: a 40% deposit through TT to kickstart your order, with the remaining 60% due just prior to shipment. Detailed bank information will be provided to ensure a seamless transaction.

Question 4

What is the mode of delivery?

Accepted Answer

The logistics are at your discretion. While you handle the delivery and insurance, we are delighted to assist in arranging shipments via sea or air, ensuring a hassle-free experience.

Question 5

What is the power supply requirement?

Accepted Answer

Our power supply can be customized according to your exact specifications: choose between 220v 1-phase or 110v 1-phase. Additionally, we offer 380v 3-phase or 220v 3-phase configurations, tailoring to diverse energy needs.

Question 6

What about the shipment packing?

Accepted Answer

We prioritize the safety of your order with premium export packing materials. For Europe and Australia, we utilize fumigated wooden cases. North America, South America, and Africa benefit from either three-ply or fumigated wooden cases. In Asia, options include wooden or three-ply wooden cases, all ensuring secure transit.

Question 7

Who is going to install the equipment?

Accepted Answer

Typically, you are welcome to our state-of-the-art factory for training and installation. Alternatively, our experts can travel to your facility, with costs limited to return airfare and accommodation, to ensure a smooth, efficient setup.

Question 8

How about the after-sales service?

Accepted Answer

Rest assured, our after-sales support is unparalleled. With maintenance for any equipment issues, we provide free parts replacement and repairs under warranty, except for shipping costs. We aim to dispatch stocked replacement parts within a remarkably short timeframe, promising minimal disruption.

Question 9

Do you have local factory service points in Southeast Asia?

Accepted Answer

Indeed, our regional service hubs in Indonesia and Thailand are at your service, offering rapid response, on-site assistance, guaranteed spare parts, and native language support, ensuring minimal downtime and seamless operations. Indonesia Address: Jalan: iman bonjol ruko Center plaza /ruko WR blok c no 2 .3 (dh karawaci)tangerang Thailand Address: 49 Si Wa Pha Sawatdee - Ekachai Rd., Na Di Subdistrict, Mueang Samut Sakhon District, Samut Sakhon 74000

Product profile

Customization

After-sales Service

Warranty

Model NO.

Type

Automatic Grade

Material Type

Filling Valve Head

Feed Cylinder Structure

Dosing Device

Filling Principle

Packaging Container Lifting Structure

Structure

Packaging

Packaging Material

Full Customization

Own Factory

Weight

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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