Question 1

When is the delivery or lead time?

Accepted Answer

Our delivery schedule is tailored to suit your specific order. For individual devices, anticipate a swift delivery timeframe of approximately 5-30 days. In the case of a complete assembly line, the delivery window extends to about 30-90 days, ensuring precision and excellence in execution.

Question 2

Is there a minimum quantity to place an order?

Accepted Answer

Absolutely not! You are welcome to start your journey with just a single set, ensuring flexibility for all our valued customers. No minimum quantity constraints apply to any of our products.

Question 3

How about the payment way?

Accepted Answer

We streamline the payment process with a convenient TT method: a 40% down payment secures your order, while the remaining 60% is settled prior to shipment. Rest assured, we will provide comprehensive bank details for a seamless transaction experience.

Question 4

What is the mode of delivery?

Accepted Answer

Our delivery options are designed to meet your preferences and needs. You have the freedom to arrange delivery and insurance, with our full support to facilitate shipping by either sea or air, ensuring your peace of mind throughout the process.

Question 5

What is the power supply requirement?

Accepted Answer

Our tailored solutions ensure compatibility with your power requirements, whether it is 220v 1phase or 110v 1phase. For more robust needs, we offer customization to 380v 3phase or 220v 3phase, and beyond.

Question 6

What about the shipment packing?

Accepted Answer

We prioritize the safety and integrity of your shipment through our use of industry-standard export packing materials. For Europe and Australia, we employ fumigated wooden cases, whereas three-ply or fumigated wooden cases are used for North America, South America, and Africa. In Asia, your options include wooden cases or three-ply wooden cases, ensuring flexibility and protection.

Question 7

Who is going to install the equipment?

Accepted Answer

The installation process is a seamless experience. Typically, buyers are invited to our factory for comprehensive equipment training and installation guidance. However, we can accommodate on-site installation at your facility if needed, with only the costs of return airfare and lodging to be covered by the buyer.

Question 8

How about the after sales service?

Accepted Answer

Our commitment to after-sales service ensures that any equipment issue is promptly addressed. Under warranty, we provide free replacement and repair of faulty parts, with only shipping or air charges to be paid by the buyer. We also aim to dispatch stocked replacement parts within 1 day of notification.

Question 9

Do you have local factory service points in Southeast Asia?

Accepted Answer

Yes, indeed! We offer local services in Indonesia and Thailand, providing fast response, on-site support, guaranteed spare parts, native language communication, and assurance of minimal downtime, allowing you to operate worry-free. Indonesia Address: Jalan: iman bonjol ruko Center plaza /ruko WR blok c no 2 .3 (dh karawaci)tangerang Thailand Address: 49 Si Wa Pha Sawatdee - Ekachai Rd., Na Di Subdistrict, Mueang Samut Sakhon District, Samut Sakhon 74000

Product profile

Customization

After-sales Service

Warranty

Model NO.

Type

Automatic Grade

Material Type

Filling Valve Head

Feed Cylinder Structure

Dosing Device

Filling Principle

Packaging Container Lifting Structure

Structure

Packaging

Packaging Material

Full Customization

Own Factory

Weight

Transport Package

Specification

Trademark

Origin

Key features

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