Question 1

When is the delivery or lead time for our products?

Accepted Answer

Our delivery times are crafted to meet your needs: for a single device, expect a prompt timeframe of approximately 5-30 days. For an entire assembly line, anticipate a comprehensive delivery window of about 30-90 days, ensuring meticulous assembly and quality assurance.

Question 2

Is there a minimum quantity required to place an order?

Accepted Answer

Absolutely not! We are committed to flexibility, allowing you to place an order for as little as one set, ensuring that each product meets your precise needs.

Question 3

What payment methods are available?

Accepted Answer

We offer secure payment options, accepting TT with a sensible structure of 40% as a down payment, and the remaining 60% before shipment. Our bank details will be provided for seamless transactions.

Question 4

What are the modes of delivery?

Accepted Answer

Enjoy peace of mind with delivery arrangements that suit you best. Customers take charge of delivery and insurance, while we are delighted to coordinate everything by sea or air, ensuring safe arrival.

Question 5

What is the power supply requirement for the equipment?

Accepted Answer

We offer customization to suit your utility specifications: Options include 220v 1phase or 110v 1phase. Additionally, we provide configurations for 380v 3phase or 220v 3phase, among others, tailored to meet your precise needs.

Question 6

How are shipments packed for safety?

Accepted Answer

We employ top-tier export packing materials to ensure your product's safety. For Europe and Australia, a fumigated wooden case is utilized. For North and South America, and Africa, a robust three-ply or fumigated case ensures security. In Asia, we prioritize durability with wooden or three-ply cases.

Question 7

Who will handle the installation of the equipment?

Accepted Answer

Typically, you will visit our factory for comprehensive equipment training and installation guidance. However, upon request, we can provide on-site installation at your location. You only need to cover the cost of return airfare and lodging, ensuring a smooth, worry-free setup.

Question 8

What kind of after-sales service do you provide?

Accepted Answer

Our after-sales service is designed for your peace of mind, offering maintenance support for any equipment issues. If under warranty, we replace or repair faulty parts at no additional cost, requiring only compensation for shipping. We strive to immediately dispatch parts held in stock.

Question 9

Do you have local service facilities in Southeast Asia?

Accepted Answer

Yes, we do! Our service centers in Indonesia and Thailand offer rapid response times, on-site support, assured spare parts availability, native language communication, and minimal downtime, ensuring seamless operation. Indonesia Service Center Address: Jalan: Iman Bonjol Ruko Center Plaza / Ruko WR Blok C No. 2-3 (DH Karawaci), Tangerang Thailand Service Center Address: 49 Si Wa Pha Sawatdee - Ekachai Rd., Na Di Subdistrict, Mueang Samut Sakhon District, Samut Sakhon 74000

Product profile

Customization

After-sales Service

Warranty

Model NO.

Type

Automatic Grade

Material Type

Filling Valve Head

Feed Cylinder Structure

Dosing Device

Filling Principle

Packaging Container Lifting Structure

Structure

Packaging

Packaging Material

Full Customization

Own Factory

Weight

Transport Package

Specification

Trademark

Origin

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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