Question 1

When is the delivery or lead time?

Accepted Answer

Depending on your order specifics: The delivery timeframe for a single device is approximately 5 to 30 days. For our comprehensive assembly line, the timeframe extends from around 30 to 90 days.

Question 2

Is there a minimum quantity to place an order?

Accepted Answer

Absolutely not! You are welcome to purchase just 1 set as the minimum order quantity for any of our exceptional products.

Question 3

How about the payment way?

Accepted Answer

Our payment terms are straightforward. We require TT, with a 40% down payment, and the remaining 60% before shipping. Detailed bank information will be provided for your convenience.

Question 4

What is the mode of delivery?

Accepted Answer

The delivery and insurance responsibilities lie with the customer. We are delighted to arrange shipping by either sea or air, ensuring a smooth journey for your products.

Question 5

What is the power supply requirement?

Accepted Answer

We offer tailored customization according to your power needs, whether it be 220v 1phase or 110v 1phase. Additionally, we accommodate configurations like 380v 3phase or 220v 3phase, among others.

Question 6

What about the shipment packing?

Accepted Answer

Our robust shipment packing uses standard export materials. For Europe and Australia, we choose fumigated wooden cases. For North and South America, and Africa, we utilize three-ply or fumigated wooden cases. In Asia, we offer either wooden or three-ply wooden cases.

Question 7

Who is going to install the equipment?

Accepted Answer

Typically, buyers visit our factory for specialized equipment training and installation guidance. However, we can visit the buyer's facility if needed. Buyers only cover return airfare and lodging expenses.

Question 8

How about the after sales service?

Accepted Answer

Our commitment to excellence extends to post-purchase care. We offer maintenance support for any equipment issues. If under warranty, we replace or repair faulty parts at no cost, with the buyer covering shipping or air charges. Generally, in-stock parts are shipped within 1 working day.

Question 9

Do you have local factory service points in Southeast Asia?

Accepted Answer

Indeed, we have local service hubs in Indonesia and Thailand, offering rapid response, on-site support, guaranteed spare parts, native language assistance, and minimized downtime for your peace of mind. Indonesia Address: Jalan: Iman Bonjol Ruko Center Plaza / Ruko WR Blok C No. 2.3 (DH Karawaci), Tangerang Thailand Address: 49 Si Wa Pha Sawatdee - Ekachai Rd., Na Di Subdistrict, Mueang Samut Sakhon District, Samut Sakhon 74000

Product profile

Customization

After-sales Service

Warranty

Model NO.

Type

Automatic Grade

Material Type

Filling Valve Head

Feed Cylinder Structure

Dosing Device

Filling Principle

Packaging Container Lifting Structure

Structure

Packaging

Packaging Material

Full Customization

Own Factory

Weight

Transport Package

Specification

Trademark

Origin

Key features

Company profile

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