How to replenish vulnerable and consumable parts? How should I deal with the broken parts?

If such a situation occurs, please contact us in time. We can provide consumable parts, consumable parts and spare parts for replenishment only at a charge.

What are your payment terms?

Payment: less than or equal to 2,000 US dollars, 100% prepaid. When the amount is relatively large, we will charge a 50% deposit and a 50% balance. Of course, we also accept payment agreements such as letters of credit and OA

Efficient 18L H 2 Year Warranty Commercial Ice Cream Machine

Name: Efficient 18L H 2 Year Warranty Commercial Ice Cream Machine
Brand: Shanghai Sihao Machinery Equipment Co., Ltd.
SKU: 2239898035

Shanghai, ChinaShanghai Sihao Machinery Equipment Co., Ltd.

US$650.00

1-9 Pieces

US$620.00

10+ Pieces

Product specifications

Ice Cream Machine

Product profile

Customization

Available

After-sales Service

Online

Warranty

Online

Model NO.

ZM-168

Power Source

Electric

Process

Frozen and Chilled

Automatic Grade

Semi-Automatic

Application

Ice Cream

Customized

Non-Customized

Material

Food-Grade Stainless Steel

Feature

2 + 1 Mix Flavors

Power

1200W

Production

18L/H / 4.75gallon/H

Voltage

110V

Weight

69kg / 152.11lb

Transport Package

61*49*91cm 66kg 0.272cbm

Specification

550x420x760mm / 29.9" x 22.6" x 16.7"

Trademark

Origin

China

Key features

High Production Capacity: Produces 18 liters of soft-serve ice cream per hour for busy commercial operations.

Three Flavor Dispensing: Dispenses three flavors simultaneously or creates mixed flavors by combining two.

Durable Stainless Steel: Constructed from food-grade stainless steel for durability and easy cleaning.

2-Year Warranty Coverage: Includes a comprehensive 2-year warranty for peace of mind.

User-Friendly LED Display: Allows easy adjustment of temperature and freezing time for consistent quality.

Compact Commercial Design: Fits into limited spaces like cafes and food stalls with dimensions 550x420x760mm.

Advanced Refrigeration System: Uses R410a refrigerant for rapid freezing and perfect texture control.

Global After-Sales Support: Online technical support and spare parts availability for international customers.

Company profile

Importers and ExportersExperienced TeamProduct CertificationR&D Capabilities

Shanghai Sihao Machinery Equipment Co., Ltd.

Shanghai, China

CertifiedBusiness Type: Trading Company CertifiedR&D Capacity: ODM Service Available CertifiedCustomization Options: Customization from Samples, Full Customization, etc.Export Year: 2007-01-01Nearest Port: shanghaiAverage Response Time: ≤18h

AI-Powered supplier vetting

SummaryShanghai Sihao Machinery Equipment Co., Ltd. is a limited company with 31 employees and no reported parent-group affiliation. Its listed products include ice cream machines, laser engraving machines, UV printers, car refrigerators, and water heaters. The supplier provides sample-based, full, and flexible customization and offers ODM services, but reported no new products during the past year and no SDK availability. It has CE certification, overseas showroom capability, and participation experience in the China Import and Export Fair, while lacking overseas agents or branches. Export activity is established, with 90% of total sales from exports and 10 years of export experience. Written procedures are reported for inspections, supplier-service assessment, corrective actions, and complaint handling. However, no factory environmental impact assessment report was reported, and the audit evaluation result was recorded as 0; the implications of that score are not explained in the provided data.

Supplier typeThe supplier is identified as Shanghai Sihao Machinery Equipment Co., Ltd., a limited company with 31 employees and no stated affiliation with a larger company group. Its business scope includes sales of Class II medical devices, kitchenware, sanitary ware, hygiene products, disposable medical supplies, daily necessities, stationery, sports goods, office supplies, and data-processing services, while its listed product range includes machinery and equipment such as ice cream machines, laser engraving machines, and UV printers.

CertificationsCE certification is explicitly reported. The supplier also has an audit record conducted by BV with a report period from 2025-10-21 to 2026-10-20, but the audit evaluation result is recorded as 0 without an interpretation, so this audit result cannot be treated as additional positive certification evidence.

After-Sales capabilityThe supplier reports written procedures and followed records for effective service-capability assessment, corrective and preventive actions, and customer complaint handling. It also has an overseas showroom and offline trade-show participation, but no overseas agents or branches and reports zero countries where overseas services are offered, indicating that the documented service process is stronger than the demonstrated overseas service network.

Customization capabilityBoth records explicitly state capability for customization from samples, full customization, and flexible customization. ODM service is also available, providing direct evidence of broad customization and original-design support.

Product Q&A

Q:When can I get the quotation?

We usually provide a quotation within 4 hours after receiving your inquiry. If you urgently need to obtain the price, please call us or specify it in the email. We will give priority to processing your inquiry.

Q:Can the product be customized? What is the production cycle of the product?

After the goods are ordered, we can customize them according to the special requirements of the customers by adopting the latest technology. The production cycle depends on the quantity of orders and the type of products. Under normal circumstances, production can be completed within 15 working days after the order is confirmed.

Q:What are the delivery terms of your company?

We accept various methods such as factory delivery (EXW), Free on Board (FOB).

Q:What about the transportation costs and delivery time?

This depends on the volume of the goods, the mode of transportation (sea/air/express) and the destination port/airport you specify. We would be most grateful if you could provide relevant information so that we can accurately calculate the cost.

Q:How long is the validity period of the offer?

The validity period of the quotation is usually 15 days, as determined by the increase in the price of raw materials in the market.