Question 1

What is the minimum order quantity (MOQ)?

Accepted Answer

We support flexible order models, with a MOQ of 100 for regular products and 300 for custom design orders. Small batch trial order customers can apply for special policies. Please contact the business team for evaluation.

Question 2

Are environmentally friendly materials available?

Accepted Answer

Yes! We provide environmentally friendly materials such as organic cotton, recycled polyester, and biodegradable PU, which comply with EU REACH, US CPSC, and other standards. Relevant testing reports can be provided with the goods.

Question 3

What is the production cycle?

Accepted Answer

Regular orders take 30-45 days, depending on process complexity and order quantity. It is recommended to book production capacity 60 days in advance before the peak season.

Question 4

How to choose the mode of transportation?

Accepted Answer

We offer various terms such as FOB, CIF, DDP, etc.: FOB: The customer pays for the shipping cost, and our company is responsible for logistics within China; DDP: All inclusive shipping and customs duties, direct to the customer's warehouse. The business manager will recommend the optimal solution based on order volume and timeliness requirements.

Question 5

How is product quality ensured?

Accepted Answer

We implement triple quality inspection: 1. Raw material storage inspection; 2. Sampling inspection during the production process; 3. Full inspection before shipment+third-party inspection (optional).

Question 6

What is the product warranty period?

Accepted Answer

All products come with a 12-month warranty (excluding non-human damage), which covers issues such as zipper breakage, hardware detachment, and suture opening.

Question 7

Do you support OEM/ODM outsourcing?

Accepted Answer

Support! We can customize exclusive trademarks, tags, packaging for customers, and provide brand registration advice (such as Amazon brand filing).

Question 8

Can we visit the factory?

Accepted Answer

Welcome overseas customers to make appointments for on-site factory inspections! We have passed the BSCI social responsibility audit and the workshop complies with ISO9001 standards.

Product profile

Customization

Hardness

Color

Gender

Design

Fashion Element

Inside Material

Style

Waterproof

Material

Size

Product Name

Logo Printing

Usage

Printing Process

Logo

Delivery Time

Pattern

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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