CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 13 Years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤6.98h
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SummaryThe supplier has robust R&D and customization capabilities, offering a range of design services and ODM. They have a strong export presence, although limited by no overseas warehouses or agents. They possess a clear after-sales service structure but lack overseas showrooms. Financial information is present but lacks depth in the analysis context. Quality assurance and control processes are established, aligning well with their export markets and customer base.
Supplier typeThe supplier is a manufacturing entity with over 20 years of experience, focusing on exporting machines and related services.
After-Sales capabilityThe supplier has clear procedures for corrective actions and customer complaints, supported by an after-sale service team.
R&D capabilityThe supplier shows strong innovation capability with consistent new product development and a large R&D team.
We offer manual instruction and engineer training before loading, after shipment we provide 24 HRS online support, video technical support or field installation assist.
Q:What is the lead time?
A:
For customized machine, it takes about 45-60 days after deposit. For stock machine, fast shipment. ( The actual production cycle will vary according to the degree of customization.)
Q:What is the warranty period for your machine?
A:
12 months warranty for components and technical support .
Q:Do you provide custom machines?
A:
Most of our machines are customized. Our goal is efficiency and stable performance. We design the machines according to customers products to meet customer's needs.
Q:How can we install the machine when it arrives?
A:
We can send experienced technicians to customer's country for guiding the installation and commission the machine, also train the customer's employees.
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*To:Zhangjiagang Sino-Tech Machinery Co., Ltd.
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