Question 1

Are you really a manufacturer? Where is your factory? How can I visit your factory?

Accepted Answer

Yes, we are a source manufacturer with headquarter located in Liaoning province China. Sinoped dates from 1947. We are Warmly Welcome You to Visit Our Factory if You Have a Travel Plan.

Question 2

Why choose your company?

Accepted Answer

With more than 70 years of precipitation, Sinoped has experienced technology,production, quality inspection, sales and after-sales departments. Every client has his own service team in our company and according to the different needs of clients, we develop different programs to provide customers with the best quality equipment. Moreover, we have exhibition halls and distributors in many overseas countries, which can ensure our service quality.

Question 3

How can I trust you for the first-time business?

Accepted Answer

Please note our business license and certificates above. if you still worry about our company, we suggest using Global trade assurance service for all transactions to protect your money and ensure our service for you.

Question 4

How about the after-sale service and guarantee period?

Accepted Answer

1.18-month warranty period for whole machine except for human factors etc. and 18 months' after-sale service starts from the date when you receive machine or 18 months when installation finished. 2.Consultation services for whole machine life, and 24 hours technical support by email or video on line. 3.English software, user manual and the installation & debugging by our experienced technicians.

Question 5

If we have very special request on the production line, could you help me to do the design?

Accepted Answer

Customized design is provided.

Question 6

How does the machine fit our voltage? How can I know your machine is designed for my product?

Accepted Answer

1. For each equipment, our sales team will confirm the voltage with the customer.If you need standard machines and samples, we can buy samples for your product testing in China, provided we have prototype machines. 2. If you need non-standard machine and special sample, please communicate with our team, then pay the deposit first, we will customize the machine according to the sample, after the production, we will provide you with detailed operation video and equipment photos.

Question 7

How can you ensure the machine's quality after we put the order?

Accepted Answer

Before delivery, we will produce the equipment according to the agreed requirements, and after production, we will provide detailed installation videos, operation videos, operating instructions, testing documents, certification documents, etc. Alternatively, we can arrange a third-party inspector to perform FAT, and we also support SAT.

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Product Name

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Feature

Keyword

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Computerized

Customized

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